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Frankly IT Podcast
Frankly IT Podcast episodes
- 045 - Client or customer: Does it matter which label an MSP uses?Craig Pollack of FPA Technology Services discuss why words matter to his MSP and how the language we use can shape market perceptions.33 min
- 044 - How to make better decisions the matrix wayCaleb Christopher of Infosec Consulting walks us through a weighted decision matrix and how to use one to make confident decisions with full team buy-in.20 min
- 043 - Be slightly famous, close lots of dealsSitima Fowler reveals the powerhouse marketing tactics that have helped her build Capstone IT from startup to three locations and $6 million in revenue.26 min
- 042 - Growing your MSP's profitability with a "hidden gem"Todd McQuilkin of Air-IT shares how the Service Desk Institute has helped his MSP grow its efficiency and profitability.30 min
- 041 – Survey says! Managed security isn’t optionalLynn Souza of Kyber Security shares why she chose to leave behind 30 years of branding to shift from MSP to MSSP.23 min
- 040 - How to bring in leads with your MSP websiteTobin Lehman of marketing agency New North tells us what makes an MSP website great at bringing in leads and where to focus your efforts if you want to improve your lead numbers.25 min
- 039 - Sales is a process, not a personChannel veteran Ted Hulsy shares his insider tips on preparing the ground for a successful first sales hire in your MSP.22 min
- 038 - How outsourcing transformed this one-man MSPMSP Martin Haak shares how outsourcing his IT service delivery grew his business by almost 50% in one year23 min
- 037 - Could your MSP profitably deliver a private cloud service?Thinking about offering private cloud to your MSP clients? Best to go in with your eyes wide open, says. John Watkins of Florida-based inRsite IT Solutions.21 min
- 036 - This transition to managed services was hard—but worth itITque CTO DJ Forman describes his company’s painful two-year transition from break-fix to managed services—and how the end result was totally worth the effort.23 min
About Frankly IT Podcast
From the publisher's feed
Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe.
Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.