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Frankly IT Podcast
Frankly IT Podcast episodes
- 025 - The how and why of building a personal brandDoug Hazelman of Cloudberry joins us for a chat on using a personal brand to fuel success for your MSP business.30 min
- 024 - Building a culture of sales & service in your MSPFor Barb Paluszkiewicz, CEO of CDN Technologies, the phrase “everyone is in sales” is no empty platitude—it’s the daily reality at her MSP.32 min
- 023 - Adding cybersecurity to a managed services portfolioNick Espinosa of MSSP Security Fanatics discusses some of the pitfalls in layering on security services in an MSP as well as best approaches.37 min
- 022 - Turning your MSP services into profitable productsFlyght CEO Chris Rumpf explains how positioning his managed services as products has shifted his conversations with clients, shortened his sales cycle, and boosted gross margins.33 min
- 021 - What’s the deal with digital transformation?Techaisle CEO Anurag Agrawal explains the true meaning of digital transformation and how MSPs can profit from it.41 min
- 020 - The key to this managed services transformation was in the askingMSP Josh Weiss shares the key to moving his break-fix company to managed services, and more than doubling his revenue.34 min
- 019 - The MSP opportunity in protecting public infrastructureCharles Weaver, CEO and co-founder of the MSPAlliance, talks about the opportunities and risks in MSPs managing critical public infrastructure.31 min
- 018 - How to avoid the growing pains that can derail your MSP businessEric Jorgenson, director of growth at Zaarly, tells us about some culture and management challenges that can blindside you during rapid growth, along with tips on how to avoid them.30 min
- 017 - The biggest operational efficiency leaks for MSPsCompTIA analyst Carolyn April shares findings from her newest report on who in the channel is most efficient and where most MSPs are leaking profit.32 min
- 016 - Using vendor relationships to fuel your MSP growthChannel veteran Ted Hulsy shares actionable tips on how to leverage relationships with your vendors to build and grow your service provider business.38 min
About Frankly IT Podcast
From the publisher's feed
Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe.
Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.