Frankly IT Podcast

By Auvik Networks

Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tec... more

5

2222 ratings

Download on the App Store

Download on the App Store

Get it on Google Play

FAQs about Frankly IT Podcast:

How many episodes does Frankly IT Podcast have?

The podcast currently has 85 episodes available.

Frankly IT Podcast episodes:

April 05, 2018 015 - How 'born in the cloud' is changing the MSP business model
Channel analyst Jay McBain explains the ‘born in the cloud’ trend along with other parts of the shadow channel, and what these new provider segments mean for traditional MSP businesses.
...more
33min
March 22, 2018 014 - When bigger isn’t always better
David Pence, CEO of Acumen IT, shares his personal insights on MSP growth—and why he decided to downsize his business.
...more
32min
March 08, 2018 013 - Unlearning your way to greater productivity
Dom Price, head of R&D at Atlassian, shares the secrets of a productivity hack called unlearning.
...more
33min
February 22, 2018 012 - The journey from technician to business advisor
MSP Josh Weiss explains how he successfully shifted his status with clients from technical order taker to valued business advisor.
...more
29min
February 08, 2018 011 - Yes, you can predict the future...accurately
Futurist & NY Times bestselling author Daniel Burrus shares his framework for accurately predicting where technology and industry will go in the years ahead.
...more
31min
January 25, 2018 010 - The 4 profitability levers a service desk manager can control
Rex Frank of Sea-Level Operations explains the 4 main ways a service desk manager can affect an MSP’s margins—including an often overlooked and misunderstood metric called effective ratio.
...more
32min
January 11, 2018 009 - The compassionate geek
Don Crawley explains how your techs can improve client satisfaction with some human-friendly skills.
...more
31min
December 14, 2017 008 - The man of a thousand SOPs
igel Moore explains how documenting more than 1,000 SOPs (standard operating procedures) in his MSP helped him grow—and ultimately sell—the business.
...more
33min
November 30, 2017 007 - The tiny number that can make a huge difference in your MSP
Gary Pica gives us the lowdown on RHEM—reactive hours per endpoint per month—and how managing that metric properly can transform your MSP.
...more
32min
November 16, 2017 006 - Getting a grip on your MSP business
Mike Paton walks us through how to take control of your IT business so you can love what you do again.
...more
28min

FAQs about Frankly IT Podcast:

How many episodes does Frankly IT Podcast have?

The podcast currently has 85 episodes available.