How do you build an IoT service? Luis Alvarez of Alvarez Technology Group shares how his MSP did it, including tips for getting started and pitfalls to avoid.
How do you and your team work best? The Kolbe index tells you. We dive deep into this personal and professional development tool with Ross Slater, partner and VP at Reach Capabilities.
Cindy Perks, COO of outsourced help desk provider GMS, talks about the recruiting, training, and motivational techniques she used when growing the company’s technical team from 30 to 130 employees in five years.
Accounting and tax consultant Rayanne Buchianico explores cashflow management, best ways to set up your books, and ways to optimize accounting processes in your MSP.
MSP consultant Todd Kane share his tips for finding the right tools for your MSP business and optimizing the ones you have.
33 min
About Frankly IT Podcast
From the publisher's feed
Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe.
Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.