Anthony English, author of How to Sell Your IT Services (Without Feeling Sales-y) shares a few simple techniques for taking the pressure and anxiety out of the MSP sales process.
Former MSP Andrew Moon shares a personal story of burnout and recovery, the norms he sees pushing MSPs into workaholic mode, and advice for bringing balance and happiness back into your business.
Justin Reinmuth, an insurance agent who specializes in working with technology service providers, walks us through what insurance coverage your MSP needs and why, and how to make sure you’re using cyber insurance optimally as a protection strategy.
Joseph Landes of Nerdio walks us through how to take advantage of four Microsoft programs that can save MSPs up to 80% on Azure costs and lay the foundation for a profitable cloud practice.
Wes Spencer of Perch Security reviews the practical steps you can take to protect yourselves, your clients, and the managed services industry from ransomware.
Chris Reckord, CEO of the only pure-play MSP in Jamaica, talks about what’s happening in tech on the island, a few of the successes and challenges his MSP is experiencing, and what opportunities might exist for you in Jamaica.
WatchGuard’s Ryan Orsi explains the Wi-Fi security framework he wants to see supported industry-wide—and how MSPs can use it to generate more business.
Consultant Erick Simpson discusses why a dedicated dispatcher is well worth the investment for your MSP
22 min
About Frankly IT Podcast
From the publisher's feed
Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe.
Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.