I believe human beings want more than anything to feel seen and heard. That’s why I was eager to talk again with economist and journalist NOREENA HERTZ, author most recently of THE LONELY CENTURY: How to Restore Human Connection in a World That’s Pulling Apart. I appreciate that Hertz broadly defines loneliness as a lack of connection, which opens us up to consider all the ways and all the spheres of our lives where we are lacking or losing connection - as well as how the pandemic experience has made that both better and worse?