In this episode, Chuck Gose and Jenni Field discuss the pervasive negativity on platforms like LinkedIn, challenging the narrative and advocating for a more positive approach - the challenge is on! 

They explore recent leadership accountability trends, particularly in light of whistleblower reports at Nestle, and examine the shifting dynamics in workplace structures, including the thinning of middle management and the impact on employee direction and engagement. 

The conversation also delves into the complexities of workplace culture and the impact of working from home - what do leaders need to focus on to get it right? Is it more about supportiveness and transparency? And when it comes to supporting employees, what is the role of the manager when it comes to mental health and wellbeing? The pair offer advice to help managers trying to get this right.  

Links and articles mentioned in this episode

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

In this episode, Chuck Gose and Jenni Field share their personal recommended reading for communicators - all 10 are listed below. 

They discuss the dynamics of employee relations and unions, how that differs in the UK and USA and what you can do to improve relationships if they are tough. They discuss the importance of leadership visibility and what a lack of it leads to before delving into the effectiveness of video in internal communications.

After Jenni finished reading Gallup's 'Culture Shock,' the pair discuss some of the data from the book and what that means for professionals working in HR and communications.

Links and articles mentioned in this episode: 

Recommended reading: 

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

The discussion about working remotely, away from offices and the current trend to return to office (RTO) is still rumbling on and in this week’s episode, Chuck Gose and Jenni Field dive back into the conversation about the reasons behind the call back to the cubicle. 

The themes this week focus in on some recent AI stories: The memo from Duolingo CEO stating it’s going “AI-first”, a recent MIT report that shows corporate AI pilots are already failing to deliver results and a real watch out for leaders and comms professionals about data poisoning.

The conversation wraps up with the age old debate about where the internal communication function should report to in organisations - spoiler, it doesn’t matter.

Links and articles behind the conversation this week 

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

In this episode of Frequency, Jenni Field and Chuck Gose discuss the impact of attention spans on employee engagement, and the evolving role of internal communications in a changing work environment. 

They are asking questions about the role of internal comms in a world where leaders are being more open about the fact work is work and Gen z are ok with these boundaries - what does this mean for the employee engagement agenda? 

They bring in some advice to help with all employee meetings to help sift from content agendas to outcome agendas and they discuss the remit of internal comms as organisations explore streamlining communication to create more efficient workplaces. 

Links and articles that inspired this episode

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

In this episode of Frequency the conversation starts with a question of simplicity in internal communication with frontline teams. Chuck Gose and Jenni Field also look at how AT&T’s CEO responded to employee feedback on RTO, how one UK council turned a retiring employee into an AI chatbot, and what internal comms can learn from the surprising power of perceived effort in B2B marketing.

They discuss how some of these stories highlight bigger things to consider for internal communicators and what really needs to be done to build trust. Jenni wraps up the episode with a reflection on employee engagement stats for the last 25 years and how they have never got close to 50% - ever! 

Links and articles this week

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

Why are managers miserable? Why isn’t hybrid working? Is there a link between manager engagement and the success of hybrid work? 

These are some of the questions Chuck Gose and Jenni Field try to answer in this week's episode. 

They discuss the importance of supportive leadership, the challenges of hybrid work, and the role of technology in enhancing communication. They explore recent research findings on manager engagement and employee satisfaction with internal communication, as well as whether paying for meeting room space is a good or bad thing for workplace culture. 

The conversation also touches on the issue of loneliness at work and how it relates to communication practices and the desire for meaningful connection at work.

Links and articles mentioned in this episode: 

In this episode of Frequency, Chuck Gose and Jenni Field discuss the recent controversy surrounding the CEO of Astronomer at a Coldplay concert, exploring themes of leadership, workplace culture, and the public's reaction. 

They delve into the issue of judginess in communication, the challenges of navigating constant change in organizations, and the importance of employee feedback in rebuilding trust. 

The conversation also touches on the red flags of bad bosses and the real reasons behind return-to-office mandates, emphasizing the need for honesty and transparency in leadership. 

Links and articles mentioned in this episode: 

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

Jenni Field and Chuck Gose kick off this episode delving into the concept of 'quiet cracking,' a new term for unnoticed workplace burnout. 

The conversation shifts to the challenges of authenticity in corporate communication, emphasizing the need for credible leadership and that honesty and compassion are key to a communicator's success. 

They also explore positive trends in the internal communication job market and address the concerning statistic that only 20% of employees trust their organization's leadership, questioning the reasons behind this lack of trust and the implications for organizational culture.

Links and articles mentioned in this episode:

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

Today’s episode sees Chuck and Jenni dig into a theme that keeps getting louder: what happens when we push AI into places it maybe shouldn’t go? Yes, the potential is exciting-but this week’s stories raise some very human questions surrounding communication, technology and leadership. 

They discuss the exec who suggested laid-off employees turn to AI for emotional support,  the evolving definition of hybrid work (is it just about location?) and the critical role of responsiveness in communication. The conversation wraps up with a discussion about the role of internal communications and what is in and outside the control of the function.

Links and articles mentioned in this episode: 

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

In this episode of Frequency, Chuck Gose and Jenni Field discuss the ongoing challenges of returning to the office, and strategies for

maintaining engagement during the summer slump. The conversation also explores generational perspectives on work and the implications of the Venice Pledge regarding ethical AI. 

They delve into whether the return to office debate is ever going to stop, and whether the quiet summer workload is a myth. A recent instagram video sparks a discussion about employee loyalty, commitment and engagement and the team unpack the recent Venice pledge and whether it will translate into action and impact. 

The episode concludes with personal reflections and 'freakouts' about common workplace phrases that annoy Chuck and the importance of finding balance in decision-making in a world of extremes

Links and articles mentioned in this episode: 

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.