In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting.

He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success. 

Kei also highlights the significance of continuous learning and the need for consultants to understand their clients deeply to deliver outstanding service. 

Make sure you’re following Kai here: https://www.linkedin.com/in/kei-lee/ 

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