Jeff Shiver, CMRP, is the Founder and Managing Principal at People and Processes Incorporated. Jeff guides people to achieve success in maintenance and reliability practices using common-sense approaches. He's also a contributing editor for Plant Services, authoring two columns to date. His current department, From The Plant Floor, features reports on what Jeff is seeing and hearing from a practical, hands-on perspective. He also authored a library of columns called Ask Jeff, where he answered readers' questions on a variety of topics, including planning and scheduling, reliability centered maintenance, best practices implementation, leadership, and much more. In the introductory episode of our Meet the PS Experts podcast series, Plant Services editor in chief Thomas Wilk spoke with Jeff about the improtance of mentorship and fostering a culture of continuous learning if you want to developing future leaders.

Key takeaways

In this episode, you'll learn:'

• Why backlogs should not have birthdays

On the record

"How do you become a learning organization where you can make mistakes? We don't want to injure people from those kinds of mistakes, but we want to make sure that we have the opportunity to fail and learn from that. And when we talk about change management, I always say that people buy into what they help create."

-Jeff Shiver

Learn more

• People and Processes Incorporated