Heavy industry runs on complex systems and distributed assets, but frontline workers are often still armed with paper manuals and radios. It works, but yields an unacceptably high level of inconsistencies, safety incidents, and productivity bottlenecks. And as experienced workers retire, critical knowledge about systems, assets, and good practice disappears.

The shift to digital work execution is now both viable and urgent. Smartphones are everywhere. AI is mainstream. And yet many organizations still struggle to digitize even basic workflows.

In this episode, Liam Scanlan, co-founder and managing director of HINDSITE, reveals how his technology is addressing this challenge head-on. HINDSITE equips frontline workers with just-in-time digital instructions, visual training, and live process documentation. Companies that leverage this technology report fewer errors, faster onboarding, improved safety, and lower costs. Whether it’s inline inspections, sensor maintenance, or tire bay procedures, HINDSITE brings consistency and governance to the last mile of industrial work.

👤 About the Guest:

Liam Scanlan is the co-founder and managing director of HINDSITE, a field operations platform built to support complex, safety-critical tasks in heavy industry.

Liam has worked in digital transformation projects around the world with BHP. He has worked across the Energy sector in work management solutions for over a decade and set out to solve the particular challenges of Industry around Work Management and Service Delivery.

He has degrees in Mining Engineering, Law, Finance and Economics.

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