Becker’s Payer Issues Podcast

From Reactive to Proactive: How AI Is Transforming Care Management


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In this episode, Michelle Fullerton of Blue Cross Blue Shield of Michigan and Connie S. Ducaine of MyndYou, explore how AI is streamlining workflows, improving patient engagement, and helping care teams operate at the top of their licensure. They share real-world use cases, tips for integration, and insights on measuring value across efficiency, quality, and outcomes.


This episode is sponsored by MyndYou.

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Becker’s Payer Issues PodcastBy Becker's Healthcare

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