In this episode, Paul is joined by Matthew Greenhalgh, Director at ICRS Consult, to explore the world of construction claims management and dispute resolution.

Matthew shares his journey in the construction industry, reflecting on the complexities of managing claims and why there is a lack of resources like books on this topic. He discusses the essential skills he developed to navigate this challenging field successfully.

• Key Strategies for Effective Claims Management: We explore Matthew's practical frameworks for managing construction claims, from variations to Extensions of Time (EOTs), and how these frameworks help ensure equitable resolutions for clients.
• The Importance of Variations: Matthew highlights why variations are often misunderstood or overlooked in claims and shares strategies for effectively demonstrating and managing variations to avoid costly disputes. 
• Best Practices and Common Pitfalls: Matthew offers advice on best practices for claim submissions, including the importance of a comprehensive narrative and supporting documentation, while warning against the risks of recycling claim documents. 

Tune in to discover valuable insights on managing construction claims effectively and learn how to strengthen your approach to dispute resolution!

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