Future of Consumer and Retail

Future of Consumer and Retail

By SAP SETechnology
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Future of Consumer and Retail episodes

  • Moments that Matter in Consumer Goods (Diageo, Part 2)

    In this part 2 of 2 episode, we continue our discussion of Moments that Matter in the Customer Journey with our special guest Efrain Rosario a global marketing leader from Diageo, a global leader in premium drinks, with iconic brands such as Johnnie Walker, Smirnoff, Guinness, and more. He’s joined by Sunny Neely and Jon Dano, both Consumer Products Industry Experts at SAP.

    Speakers:

    https://www.linkedin.com/in/efrainrosario/
    https://www.linkedin.com/in/sunnyneely/
    https://www.linkedin.com/in/jon-dano/

    Related Links:

    https://www.diageo.com/
    https://sap.com/cpg
    https://consumergoods.com/sap-reimagine-consumer-products/

    23 min
  • Winning Retail Strategies for 2023 Growth (Part 2)

    In this episode, we continue our discussion of themes across retailers, events, analysts, and research. Gain key insights from retail conversations, emerging trends, innovative strategies and successful retailers and brands. Topics include:

    • How supply chain agility is vital for retailers to cope with disruptions and uncertainties in the market, and how they can use blockchain, IoT and predictive analytics to improve their visibility, efficiency, and sustainability
    • How virtual reality (VR) and the metaverse are transforming the retail landscape by creating new possibilities for immersive shopping experiences, product discovery and social interaction
    • How sustainability and social responsibility are becoming more important for consumers and retailers alike, and how retail technology can help achieve more faster in 2023
    • Join us with our strategic advisory guests Matt Gardner (Retail Industry Expert), Jon Dano (Consumer Industries Expert), Robin Barrett Wilson (Fashion Industry Expert) and Steve Mauchline (Retail Business Architect) who share their insights and perspectives.

      Speakers

      https://www.linkedin.com/in/jon-dano/
      https://www.linkedin.com/in/robinbarrettwilson/
      https://www.linkedin.com/in/stevemauchline/
      https://www.linkedin.com/in/newmethods/

      Related Links

      http://www.sap.com/retail
      http://www.sap.com/nrf
      https://risnews.com/sap-road-to-a-new-world-of-retail
      https://risnews.com/sap-the-customer-channel

      15 min
    • Winning Retail Strategies for 2023 Growth (Part 1)

      In this episode, we discuss highlights from NRF 2023: Retail’s Big Show, and themes across retailers, events, analysts, and research. Gain key insights from retail conversations, emerging trends, innovative strategies and successful retailers and brands. Topics include:

      • How consumer behavior has changed due to the pandemic and inflation, and how retailers can respond by offering private labels, resale options and community building
      • How personalization and loyalty are essential for staying relevant with consumers, and how retailers can leverage customer data, digital tools and omnichannel experiences to deliver personalized value and foster loyalty
      • How omnichannel resilience is crucial for meeting consumer expectations and differentiating in the market, and how retailers can use digital twins, cloud platforms and AI to optimize their operations and customer journeys
      • How customer data is a key asset for retailers to understand their customers better and offer more tailored services and products, but also a responsibility to protect their privacy and trust
      • Join us with our strategic advisory guests Matt Gardner (Retail Industry Expert), Jon Dano (Consumer Industries Expert), Robin Barrett Wilson (Fashion Industry Expert) and Steve Mauchline (Retail Business Architect) who share their insights and perspectives.

        Speakers

        https://www.linkedin.com/in/jon-dano/
        https://www.linkedin.com/in/robinbarrettwilson/
        https://www.linkedin.com/in/stevemauchline/
        https://www.linkedin.com/in/newmethods/

        Related Links

        http://www.sap.com/retail
        http://www.sap.com/nrf
        https://risnews.com/sap-road-to-a-new-world-of-retail
        https://risnews.com/sap-the-customer-channel

        16 min
      • Top Highlights From The 2022 Consumer Sales & Marketing Summit

        Concise event coverage of the 2022 Consumer Goods Sales & Marketing Summit (CSGM). Hear executive insights and strategies from top consumer products companies with Industry Advisors Jon Dano, Paul Larson, and Sunny Neely, and Matt Gardner.

        The 2022 Consumer Goods Sales & Marketing Summit focused on the ever-changing landscape of consumer goods sales and marketing. Industry experts discussed the latest trends, tools, tactics, and strategies to get ahead in the competitive market. The summit featured a variety of keynote speakers from leading brands such as Procter & Gamble, Unilever, Nestle, Kraft Heinz, and many more.

        Additionally, sessions were held on topics such as data-driven marketing, emerging technologies in the consumer goods industry, developing successful digital campaigns and strategies, and creating a cohesive customer experience across multiple channels. Attendees also gained valuable knowledge from case studies presented by leading brands in the consumer goods space. All attendees left with a clearer understanding of how to maximize their company’s performance in the market.

        Visit our series website and register for related webinars and at:
        https://consumergoods.com/sap-reimagine-consumer-products

        Learn more about the CGSM event:
        https://www.cgsmsummit.com

        Learn more about why the best run SAP:
        https://www.sap.com/industries/consumer-goods-cpg.html

        26 min
      • Moments that Matter in Consumer Goods (Diageo, Part 1)

        Listen in to learn about moments that matter in the consumer shopping journey, with our special guest Efrain Rosario from Diageo, one of the world’s leading alcoholic beverage companies, with top-selling brands, including Johnnie Walker, Smirnoff, Guinness, Baileys, Captain Morgan, and more. Hosted by industry expert advisors Sunny Neely and Jon Dano.

        For more information, register for related webinars and visit our series website at: https://consumergoods.com/sap-reimagine-consumer-products

        18 min
      • Top Brand and Retail Highlights from The Lead Innovation Summit 2022

        Hear insights and commentary from what leading retail and consumer good executives shared at The Lead Innovation Summit that took place on July 12th and 13th, 2022 in Brooklyn, New York. Over 1,800 people registered to hear from 115 speakers, meet over 250 CEOs, raise thousands for charity, and get inspired by panoramic views of Manhattan. This episode offers concise event coverage with expert advisors Robin Barrett Wilson, Oliver Stocks, and Matt Gardner.

        Learn about the road to a new world of retail:
        https://risnews.com/sap-road-to-a-new-world-of-retail

        Learn to serve the only channel that truly matters, the customer channel:
        https://risnews.com/sap-the-customer-channel

        And be sure to register for related webinars and visit our series website at:
        https://consumergoods.com/sap-reimagine-consumer-products

        24 min
      • Top Highlights From The 2022 Analytics Unite Conference

        Hear insights and commentary from what leading retail and consumer good executives shared at the 2022 Analytics Unite conference on June 21 to 23 in Chicago, including how they’re leveraging today’s latest analytic tools to accelerate growth and innovate to stay on the cutting edge. Concise event coverage with expert advisors John Buckley, Reshma Imamudeen, Todd Hassell, and Evan Bowler.

        Learn about the road to a new world of retail:
        https://risnews.com/sap-road-to-a-new-world-of-retail

        Learn to serve the only channel that truly matters, the customer channel:
        https://risnews.com/sap-the-customer-channel

        And be sure to register for related webinars and visit our series website at:
        https://consumergoods.com/sap-reimagine-consumer-products

        26 min
      • How Top Brands are Taking on Sustainability

        Leading Brands are focused on Sustainability and developing key strategies to prioritize initiatives, leverage technology, and work holistically inside and outside of their organizations. Listen in on the discussion with experts Robin Barrett Wilson, Sonal Gandhi, and Matt Gardner.

        To take the conversation deeper, register for the Lead Innovation Summit, where 1,700+ executives from the fashion, retail and consumer innovation community converge to learn from and connect with the brands, retailers, digital natives, and tech enablers defining tomorrow.

        Register for the Lead Innovation Summit:
        https://summit.the-lead.co/register

        Learn about the road to a new world of retail:
        https://risnews.com/sap-road-to-a-new-world-of-retail

        Learn to serve the only channel that truly matters, the customer channel:
        https://risnews.com/sap-the-customer-channel

        18 min
      • Key Strategies for Navigating Promotion Challenges in 2022

        SAP Experts John Buckley, Sunny Neely, Tiran Avdar, and Jon Dano provide Top Highlights from the 2022 POI Spring Hybrid Summit event. Learn top themes and insights for enterprise planning and execution, revenue management, trade marketing and merchandising from leading executives, presenters, and conversations at the latest Promotion Optimization Institute (POI) event.

        POI brings together manufacturers, retailers, solution providers, analysts, academics and other industry leaders to share cross-functional best practices in both structured and informal settings. SAP continuously creates and adapts technology to improve Holistic Enterprise Planning, Promotion, Pricing and Assortment Optimization, Revenue Management, Advanced Analytics & AI, Digital, eCommerce, and Data Management.

        For more information be sure to register for related webinars and visit our series website at:

        https://consumergoods.com/sap-reimagine-consumer-products

        19 min
      • Your 2022 Survival Guide for Promotion and Price Optimization

        SAP Experts John Buckley, Sunny Neely, Tiran Avdar, and Jon Dano provide Top Highlights from the 2022 POI Spring Hybrid Summit event. Learn top themes and insights for enterprise planning and execution, revenue management, trade marketing and merchandising from leading executives, presenters, and conversations at the latest Promotion Optimization Institute (POI) event.

        POI brings together manufacturers, retailers, solution providers, analysts, academics and other industry leaders to share cross-functional best practices in both structured and informal settings. SAP continuously creates and adapts technology to improve Holistic Enterprise Planning, Promotion, Pricing and Assortment Optimization, Revenue Management, Advanced Analytics & AI, Digital, eCommerce, and Data Management.

        For more information be sure to register for related webinars and visit our series website at: https://consumergoods.com/sap-reimagine-consumer-products

        24 min

      About Future of Consumer and Retail

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      Industry Executive Insights | A podcast series by SAP