The post Key Insights from the 2021 RCC Retail Council of Canada Store Conference first appeared on Future of Consumer and Retail.

The post The Customer Channel – Five Pillars of Adaptive Retailing first appeared on Future of Consumer and Retail.

​Each spring, the Global Retailing Ideas Summit draws some of the biggest names in retailing to Tucson, Arizona — guests like Tory Burch, Tommy Hilfiger, Tony Hsieh, Vera Wang and more — to talk innovation, challenges and bold new ideas in retailing. The retail industry is being transformed at lightning speed, and the GR Ideas Summit presents the most sought out and innovative retailers shaping the industry today. In this episode of the podcast we offer concise coverage of the 2021 event, with detailed insights and takeaways from sessions featuring:

• Tommy Hilfiger, on brands that perform and last, even through a pandemic
• Levi’s Strauss CEO Chip Bergh on leading through a crisis, emerging stronger, meeting the moment, and building for the long term
• Target CEO Brian Cornell on lessons learned and sustained growth
• Runway of Dreams founder Mindy Scheier on the future of Adaptive Fashion

And executives from organizations including PetSmart, Nike, Trove, Taylor Stitch and more.

The post Top Highlights From The 2021 Global Retailing Ideas Summit first appeared on Future of Consumer and Retail.

This episode offers concise coverage of discussions between executives at FMI Midsummer — a virtual event offering deep exploration across multiple specialties within the food industry. Get detailed insights and takeaways from sessions featuring:

• The Kroger Co. SVP and Chief People Officer Tim Massa
• Albertsons President & CEO Vivek Sankaran
• Nestle USA Chairman and CEO Steve Presley
• Martins Supermarkets Former President and CEO Rob Bartels
• H-E-B Grocers President Craig Boyan
• Ahold Delhaize USA CEO Kevin Holt
• FMI President and CEO Leslie G. Sarasin

The post Grocery Tackles Omni-channel, Cooking at Home, Food as Medicine, and Social Justice at FMI Midsummer first appeared on Future of Consumer and Retail.

Produced in partnership with NRF Retail Converge, this episode offers concise coverage of Day 5 sessions at NRF Retail Converge — a virtual event offering deep exploration across multiple specialties within the retail industry. Get detailed insights and takeaways from sessions featuring:

• Nordstrom Rack President Geevy Thomas
• Dick’s Sporting Goods Chief People Officer Julie Lodge-Jarrett
• Coresight Research CEO and Founder Deborah Weinswig
• DVF Founder and Chairman Diane von Furstenberg
• Under Armour Chief Operations Officer Colin Browne

And executives from organizations including PVH, Wayfair, Dollar General, Tractor Supply Company, Levi’s, Ralph Lauren, and more.

The post Direct-to-Consumer: Strategies for a New Digital World and Evolving Consumer (Day 5 at NRF Retail Converge) first appeared on Future of Consumer and Retail.

Produced in partnership with NRF Retail Converge, this episode offers concise coverage of Day 4 sessions at NRF Retail Converge — a virtual event offering deep exploration across multiple specialties within the retail industry. Get detailed insights and takeaways from sessions featuring:

• Macy’s Chairman and CEO Jeff Gennette
• Williams-Sonoma President and CEO Laura Alber
• Sally Beauty Chief Technology Officer Joe Condomina
• Alibaba Group President J. Michael Evans
• Best Buy Former Chairman and CEO Hubert Joly
• Tractor Supply Company President and CEO Hal Lawton
• C&A Brazil CEO Paulo Corrêa Jr.

And executives from organizations including Wayfair, Varese Retail, Facebook, American Express, and more.

The post The Heart of Business: Leadership Principles for the Next Era of Capitalism (Day 4 at NRF Retail Converge) first appeared on Future of Consumer and Retail.

Produced in partnership with NRF Retail Converge, this episode offers concise coverage of Day 3 sessions at NRF Retail Converge — a virtual event offering deep exploration across multiple specialties within the retail industry. Get detailed insights and takeaways from sessions featuring:

• Bed Bath & Beyond President and CEO Mark Tritton
• Bolt Chief Customer Officer Tina Fan
• Kohl’s CEO Michelle Gass
• Ralph Lauren Chief Information Officer Janet Sherlock
• Sam’s Club President and CEO Kath McLay
• M.Gemi President Cheryl Kaplan
• Equifax Chief Information Security Officer Jamil Farshchi

And executives from organizations including Walgreens Boots Alliance, Nekter Juice Bar, The FBI, GNC, REI, Trove, VF Corp, Under Armour, and more.

The post Digital Transformation: Blurring the Physical and Digital Worlds (Day 3 at NRF Retail Converge) first appeared on Future of Consumer and Retail.

Produced in partnership with NRF Retail Converge, this episode offers concise coverage of Day 2 sessions at NRF Retail Converge — a virtual event offering deep exploration across multiple specialties within the retail industry. Get detailed insights and takeaways from sessions featuring:

• UPS CEO Carol Tomé
• Southeastern Grocers President and CEO Anthony Hucker
• Albertsons Chief Customer and Digital Officer Chris Rupp
• CVS Pharmacy EVP, CVS Health and President Neela Montgomery
• Nimbly Founder Mariano deGuzman
• Recurate CEO and Co-Founder Adam Siegel

And executives from organizations including Hollister, Kate Spade New York, Walmart, Tapestry, The Walt Disney Company, Zulily, Rothy’s, and more.

The post Operational Excellence At the Speed of Retail (Day 2 at NRF Retail Converge) first appeared on Future of Consumer and Retail.

Produced in partnership with NRF Retail Converge, this episode offers concise coverage of Day 1 sessions at NRF Retail Converge — a virtual event offering deep exploration across multiple specialties within the retail industry. Get detailed insights and takeaways from sessions featuring:

• Qurate President and CEO Mike George
• Walmart US President and CEO John Furner
• Cartier NA President and CEO Mercedes Abramo
• The Vitamin Shoppe CEO Sharon Leite
• THE YES Founder and CEO Julie Bornstein
• Levi Strauss & Company COO Liz O’Neill

And executives from organizations including Crate & Barrel, Sephora, AT&T, Best Buy, the Obama Administration, The Gap, Pinterest, Neiman Marcus, and more.

The post Retail’s Future Outlook after a Challenging Year (NRF Retail Converge Day 1) first appeared on Future of Consumer and Retail.

The post Welcome to the Future of Consumer and Retail Podcast first appeared on Future of Consumer and Retail.