Futurum Tech Webcast

Daniel Newman, CEO of The Futurum Group, and Joe Doria, CMO of Broadcom Mainframe Software, talk with Tarun Chopra, Vice President of IBM Cloud and Data at IBM, to talk about how the rise of generative AI driven by Chat-GPT, DALL-E, and others has reimagined how to unlock new value. But like any new technology, organizations must be able to scale to meet core business needs. Learn how to get the most value from these models across your business.

It was a great conversation and one you don't want to miss. Like what you've heard? Check out Episode One of The Main Scoop, Episode Two of the Main Scoop, Episode Three of The Main Scoop, Episode Four of The Main Scoop, Episode Five of The Main Scoop, Episode Six of The Main Scoop, Episode Seven of The Main Scoop, Episode Eight of The Main Scoop, and Episode Nine of The Main Scoop, and be sure to subscribe to never miss an episode of The Main Scoop series.

In this episode of the Futurum Tech Webcast, host Shelly Kramer had the chance to have a conversation with Sandrina Sieverdingbeck, Head of Strategy & Corporate Development for Salzgitter AG, and Stefan Weisenberger, head of the Mill Products & Mining business unit for SAP about the drive for green steel for a fascinating conversation about sustainability and the drive for green steel, and how Salzgitter AG is leading the transformation to a low carbon steel industry.

Sustainability and the shift to a low carbon industry is a topic that's top of mind in the mill & mining industry, so it was exciting to have the opportunity to hear from Salzgitter AG on how they are embracing and driving this transformation.

Our conversation covered the following:

• The Drive Toward Sustainability for the Mill Products & Mining Industry
• Sustainability and Green Steel
• Salzgitter AG's Deal with BMG and Insights on Decarbonization of the Entire Value Chain
• Digital Transformation: The Key to a More Sustainable Business

In this episode of The 5G Factor Shelly Kramer is joined by colleague and fellow analyst Ron Westfall to talk all things related to 5G, the IoT, and the ecosystem as a whole.

Their conversation covered the following:

• T-Mobile is rumored to be partnering with Samsung on 5G network equipment
• Nokia's refreshed brand identity and brand strategy
• Vodafone and Raspberry Pi
• Highlights from Futurum's recently published 5G Sustainability Market Insight report

This is a great conversation you won't want to miss!

Download Futurum's 5G Sustainability Market Insight Report here: https://futurumresearch.com/market-insight-reports/5g-sustainability-csps/

In this episode of the Futurum Tech Webcast host Shelly Kramer is joined by George Koutsaftes, President and CEO of Honeywell Safety and Productivity Solutions for a conversation about the future of warehouses. George joined me from ProMat, one of the biggest manufacturing and supply chain tradeshows, which took place in Chicago last week, and in addition to talking about the future of dark warehouses, he also shared insights on some of the key trends he's observed there.

We live in an increasingly digital economy, which includes a massive web of packaging, shipping, warehousing, and distribution designed systems to help meet customer needs. In fact, without this physical infrastructure, the digital economy would grind to a sudden halt.

Over the course of the last few years and in order to combat labor shortages and deal with increased e-commerce demand, many companies have moved quickly to add automation and robotics to warehouse operations. In fact, it's not at all surprising that the global market for warehouse automation technology is anticipated to reach $21.7 billion this year, which could lead to dark warehouses — which is a very good thing.

Their conversation covered the following:

* What a dark warehouse is, and what that looks like in practice.

* There's been a significant investment in new warehouses, both physical buildings and the technology within them. They discussed the driving forces behind that and how dark warehouses can alleviate the challenge.

* They explored the Interoperability Gap and why it's such a major challenge for the industry.

* They discussed some of Honeywell's extended capabilities designed to address the Interoperability Gap and how those are being received in the market.

* They talked about customer challenges throughout the industry and the key challenges George and his team at Honeywell seek to address.

It was a great conversation and it's clear that addressing warehouse automation is on the minds of many throughout the industry, and with good reason.

On this episode of Futurum Live! From the Show Floor, Futurum Research Senior Analyst Steven Dickens talks with BMC Software's Principal Product Manager, Paul Spicer, during the SHARE Conference in Atlanta. Their conversation covered the state of AIOps in mainframe environments and what BMC is bringing to the table.

It's a great conversation you don't want to miss.

Learn more about BMC Software at https://www.bmc.com/.

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On this episode of Futurum Live! From the Show Floor, Futurum Research Senior Analyst Steven Dickens talks with BMC Software's Principal Product Manager, Paul Spicer, and Ensono's Expert Mainframe System Programmer, Paul Buchanan, during the SHARE Conference in Atlanta. Their conversation covered the client perspective of AIOps integration, and how skills play into its adoption.

It's a great conversation you don't want to miss.

Learn more about BMC Software at https://www.bmc.com/.

In this episode of the Futurum Tech Webcast, host Shelly Kramer is joined by Jeffrey Hausman, Product Officer at Samsara, for a conversation focused on how organizations are using AI and digitization to operate more efficiently, safely, and sustainably.

In the last decade, we've gone through a period of unprecedented change. Everything is connected. Organizations have trillions of data points at their fingertips to make decisions faster, increasing productivity and efficiency in the process. But it can often feel overwhelming — and with good reason. Hausman shared that there are some 4+ trillion data points collected annually, and 2+ million total IoT devices deployed globally, and those numbers are growing at a rate that is mind-blowing. And that velocity? It's absolutely not slowing down. So, what can organizations do to make sure that they are capitalizing on their data and preparing for whatever change is ahead? This is exactly what Jeff and Shelly discussed as he shared insights from his team at Samsara, the role Samsara's Connected Operations Cloud is playing, the successes their customers are having, and what's ahead as AI continues to evolve.

Their conversation covered:

• An overview of Samsara and how its product offering, the Connected Operations Cloud, helps customers solve real-world problems through digitization so they can operate more efficiently, safely, and sustainably.

• How organizations can think about data differently, and make sure they're capitalizing on the data they have and preparing for the changes ahead.

• How the Connected Operations Cloud solution handles third-party integrations to help drive the right outcomes, offering significant competitive advantages.

• Jeff shares some examples of customer success stories using Samsara's solution, highlighting how digitization through the Connected Operations Cloud solution has solved significant challenges in physical operations.

• We discuss what challenges customers are facing in the year ahead, and what the biggest opportunities are for digitization in helping surmount those challenges, as well as the increased pressure to improve sustainability.

Last but never least, Jeff and Shelly discuss what Samsara is seeing with regard to how AI is evolving in their space and offering unique advantages to their customers, as well as the importance of data privacy for those customers now and in the future.

In this episode of the Futurum Tech Webcast, host Shelly Kramer is joined by Thomas John VP of Partner Sales International for Five9 for a conversation that's increasingly popular today: Partner ecosystems.

Why is this such a hot topic these days? It's pretty simple: in our current business environment, businesses rarely operate purely on their own. Today, we have tech partners, channel partners, integrators, collaborators, and many more players within a partner ecosystem who work together to deliver best-in-class customer experiences and equally best-in-class solutions for customers across the board.

So why are these partnerships, and the partner ecosystem as a whole so important? That's exactly what Thomas and Shelly covered in this conversation. Here are some of the highlights:

• Thomas started off by giving us a description of Five9's partner ecosystem in the EMEA region and a glimpse into some of Five9's existing partner relationships.
• They talked about why a partner ecosystem is so important today for an organization's success.
• They shared our thoughts on what makes a successful partner ecosystem.
• They explored the challenges today's contact centers face and how a vibrant partner ecosystem can help.
• Thomas explained Five9's partner ecosystem in detail and how they are able to deliver CCaaS in various industries across the European region.

They closed the show talking about what's ahead for Five9 and Thomas and his team as it relates to partnerships they're looking forward to in the coming year.

Daniel Newman and Joe Doria, CMO of Broadcom Mainframe Software, spend time with Joe Schuler, Vice President at Mastercard to discuss the future of payments and payment rails. Digital payment technology is crucial to empowering economies and individuals; and fundamental to the future growth of digital commerce. The key to successful digital payments is the customer experience, and everyone in the ecosystem must evolve to make it work.

It was a great conversation and one you don't want to miss. Like what you've heard? Check out Episode One of The Main Scoop, Episode Two of the Main Scoop, Episode Three of The Main Scoop, Episode Four of The Main Scoop, Episode Five of The Main Scoop, Episode Six of The Main Scoop, Episode Seven of The Main Scoop, and Episode Eight of The Main Scoop, and be sure to subscribe to never miss an episode of The Main Scoop series.

In this episode of our Futurum Live! From the Show Floor Video Series, Shelly Kramer had a great conversation at Enterprise Connect 2023 with Salesforce's Sameer Abhinkar, Director, Product Management, Service Cloud Einstein. Her conversation with Sameer followed his keynote session, where he shared product updates on Salesforce's Einstein GPT.

Sameer walked us through the key elements of his keynote presentation, explaining what Einstein GPT is and how customers are using and can be using it.

They explored some use cases that customers are asking for, and where they can see some immediate benefit with Einstein GPT, especially when it comes to large language models.

Lastly, Sameer shared his thoughts on what customers should keep in mind as they want to get started with generative AI in general and with Einstein GPT in particular, as well as some insights on what he sees ahead for the industry as a whole, and on customer experience in particular.