If you are not constantly considering what is in it for the person you are trying to convince you will not easily persuade. People consider doing things that they can see benefiting them. They don’t want to be sold on features. Put them in the story you are telling and they will do the convincing of themselves on their own.

There are two main components to communication. 1. Sending messages and 2. Receiving messages. This means that when communication goes wrong it is only because there has been an error in one of these two areas. Here is some insight how you can get better at both!

Have you ever wondered what makes a specific person so mean? Some of us have an instinct to diagnose people with a “cause” for why they behave so cruel. We want to know WHY. Here are some thoughts on how to think about this.

Spoiler alert, you can’t. Well, their mind may end up changing but it has to be them that does the changing. All you can do is be a facilitator. This is how.

Everyone seems so polarized right now. Pick a social issue to put on the discussion table and you will get opposite views. Should you have to wear a mask? Who should you vote for? What lives matter? Should schools open up? We all have our opinions on these things but why are we all over the place? Here is some insight.

these personality types a very different. You will get further in life if you pay attention to which a person is because what matters to them is going to be different. Know that difference and win the conversation over.

Superheroes come in a lot of packages. We have the hero kind of hero who ooze virtue and then we have anti-hero’s who sometimes do good things for the wrong reason and sometimes those are the ones who we gravitate too. Why? Because there is more human in the anti-hero than in the flat out hero. Anti-hero’s have flaws and that is why we can relate to them. They are a lot like us. We are flawed, we know it and yet we still try our best and we love when that is good enough :)

When someone needs you the last thing you want to do is say the wrong thing. Sometimes sympathy is not appropriate and that is because sympathy is something we should reserve for the rare instances where we actually can relate. If something happens to someone and it hasn’t happened to you before, you want to use empathy and NOT sympathy. Here is how you do that!

Human behavior is easier to work with than it may feel like when you have to talk to an angry person. Anger is just another emotion and luckily most people can’t sustain being fiercely angry all day long. Try these things the next time you find yourself talking to an angry person and watch how different things go.

Angry people can be tough to talk to. It won’t be you who makes them calm down. They have to calm themselves down. If you can start thinking of yourself as a person to help them calm themselves down you are halfway there to accomplishing your goal.