Agencies’ reporting required on various website and digital services benchmarks required by the 21st Century Integrated Digital Experience Act is often incomplete and inconsistent, according to a new report from the Government Accountability Office. The congressional watchdog found that full compliance with the 2018 law — which mandates annual reports from the 24 Chief Financial Officers Act agencies on federal website standards and eight modernization requirements — is lacking, resulting in submitted reports with “varying levels of content and detail.”

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