In this episode of Smart Business Solutions, we welcome our new CEO, Michele Benson. Michele began her career at GBS in 1994, and has held positions as a Staff Accountant, Accounting Manager, Vice President of Finance & Treasurer, Executive Vice President of Filing Operations, Executive Vice President of Print Technologies, and has served as GBS’ CFO & Treasurer since 2016. On January 1st, she becomes the first female CEO in the 51-year history of the company. Join us here in welcoming Michele to her new role and hear her thoughts and vision for GBS as we begin a new chapter under her leadership.

Join us for the conclusion of our discussion on the latest developments in the data protection and cybersecurity industry with Vince Ingles, Ricky Baird and Kyle Kimerer. What happens if you suffer a cyberattack or data breech, and what steps need to be taken? How can you successfully navigate through this process? Our team explains all of that and more here. Also, Vince gives listeners the chance to submit any questions they may have to the Team as part of a future episode of the show.

In our newest episode of Smart Business Solutions, we welcome back old friend – and tech expert – Vince Ingles to discuss the latest developments in the data protection and security industry. What are the current threats keeping IT professionals awake at night? What new solutions are available to mitigate these threats? What’s Cyber Insurance and who should have it? And how can anyone keep track of all of this? Vince, along with GBS colleagues Ricky Baird and Kyle Kimerer, discuss all of this and much more in this first part of our two-part show. 

Dr. Jeff Gruen has spent more than 30 years in the healthcare industry – as a physician, an entrepreneur and leader in some of the world’s most prominent healthcare companies. He has worked to inspire innovation in the industry, and started Raziel Health’s Remote Patient Monitoring (RPM) solution to meet many of today’s patient challenges. Listen here as he and Pat Diana, GBS Director of Client Advocacy, discuss the specifics of RPM and how it can be adapted to meet the needs of an ever-changing patient population in the future.

As a follow up to our discussion on Brand Protection with Michael Welch of Avery Dennison, we talk here with GBS’ Mike Vitale and John Lane, Brand Protection experts in our PrinTech division. Both are seasoned professionals in the industry, with nearly 40 years of combined experience. Listen as Mike and John discuss the types of Brand Protection solutions available today, the components and customizability of these solutions and how they can be authenticated by end users.

Today, more than 34 million Americans (1 in 10) have diabetes and 88 million (1 in 3) have prediabetes, which can develop into Type 2 diabetes. November is National Diabetes Awareness Month, and in this special episode of Smart Business Solutions we speak with Nicole Selinsky, Diabetes Education Coordinator at Cleveland Clinic Mercy Hospital. Nicole discusses the types of diabetes and how they differ, the ways they effect the body, major symptoms and warning signs and the treatments currently available.

Debt collection is a challenge that all companies face. For those working directly for collections companies, it’s especially tough. That’s where Tony Kelly comes in. He’s an expert in digital debt collections, co-founder of Expert Revenue Systems (XRS - a collection specialist that provides software and service solutions to countries throughout Europe and North America) and GBS partner on our Rocket Collector solution. Jay Malcolm, GBS Fintech Senior Account Executive, joins Tony here to discuss the challenges all collections companies are facing today, the technology available to assist them, and what the industry will look like in the coming decade.

We continue our discussion on this episode of Smart Business Solutions on the topic of Brand Protection with Michael Welch, Senior Product Manager at Avery Dennison, on how companies can effectively protect their products and brands. With more than 22 years of experience in the industry, Michael discusses the ways that Brand Protection applies to all companies and products, the differences between “tamper evident” and “anti-counterfeiting” and the types of materials used in the labeling and packaging solutions available today.

On this episode of Smart Business Solutions, Robert Taylor, Sustainability Director at UPM Raflatac, joins us to discuss the company’s approach to sustainability, including their recycling and responsible sourcing, product design, factory operations and strategic partnership practices. Based in Finland, Robert is a UK Chartered Forester and has worked for UPM for 26 years in various senior positions on their global sustainability team. Currently, he’s leading a team of experts in developing strategy for UPM’s Beyond Fossils initiative, which he discusses here.