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Title: Michael Lee Stallard on How to Fire up Your Team's Passion, Creativity and Productivity

Author: Michael Lee Stallard

Narrator: Dave Summers

Format: Original Recording

Length: 14 mins

Language: English

Release date: 10-24-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

Employee disengagement is a widespread malady in todays organizations, causing the loss of billions of dollars, hours of dissatisfaction, and work lives lacking true value. Scientific research has validated the powerful effect of emotional connections on human beings. When individuals feel a connection with their organizations identity, their colleagues, and their day-to-day tasks, it fires them up.

Michael Lee Stallard, president of the consulting firm E Pluribus Partners and primary author of Fired Up or Burned Out, explains the ins and outs of Connection Cultures. "Connection Cultures" meet universal human emotional needs and they are ultimately grounded in the character values positive psychologists have identified as being universal. To attract, engage and retain the employees needed to meet growth opportunities, organizations must unleash the force of connection.

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Title: Nilofer Merchant on Real Collaboration

Author: Nilofer Merchant

Narrator: Dave Summers

Format: Original Recording

Length: 12 mins

Language: English

Release date: 11-10-14

Publisher: American Management Association

Ratings: 4 of 5 out of 1 votes

Genres: Business, Management

Publisher's Summary:

Management gurus have always said "people matter". But those same gurus still relegate strategy to an elite set of executives who focus on frameworks, long presentations, and hierarchical approaches. After many years of working with Apple, Adobe, HP, and many other companies, Nilofer Merchant discovered the best way to create a winning strategy, which she details in her book, The New How: Creating Business Solutions Through Collaborative Strategy.

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Title: Bucking Starbucks' Star

Author: Dr. Skip Worden

Narrator: Misha Highstead

Format: Unabridged

Length: 1 hr and 9 mins

Language: English

Release date: 01-10-18

Publisher: Skip Worden

Genres: Business, Management

Publisher's Summary:

This pamphlet evaluates Starbucks' corporate responsibility forays given the alternative need to fix managerial flaws down to the store level.

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Title: Russell Bishop on Workarounds That Work

Author: Russell Bishop

Narrator: Dave Summers

Format: Original Recording

Length: 17 mins

Language: English

Release date: 11-18-14

Publisher: American Management Association

Ratings: 5 of 5 out of 1 votes

Genres: Business, Management

Publisher's Summary:

Dealing with emergencies and roadblocks is never easy, especially in the recent economy where every budget and staff is stretched thin. An even bigger problem is when the problem solving is stalled by bureaucracy and waiting for permission. Russell Bishop has several stories of employees who, instead of waiting, took the initiative, took the problem into their own hands, and came up with effective workarounds to get the job done.

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Title: Outsourcing

Subtitle: The Competitive Advantages

Author: Ade Asefeso, MCIPS MBA

Narrator: Al Remington

Format: Unabridged

Length: 2 hrs and 29 mins

Language: English

Release date: 08-18-14

Publisher: Ade World LLC

Ratings: 1 of 5 out of 2 votes

Genres: Business, Management

Publisher's Summary:

There are a number of core strategic questions which firms need to answer when entering into an outsourcing arrangement. The most significant is to what extent a firm should be prepared to outsource areas of potential competitive advantage.

If one takes the view that outsourcing is driven by a desire to reduce costs, by buying into a consistent set of scalable processes which are shared across a number of organisations, then it follows that none of these areas should (or could) be sources of unique competitive advantage.

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Title: Anders Dahlvig on IKEAs Global Social Ambition

Author: Anders Dahlvig

Narrator: Dave Summers

Format: Original Recording

Length: 15 mins

Language: English

Release date: 12-19-14

Publisher: American Management Association

Ratings: 5 of 5 out of 1 votes

Genres: Business, Management

Publisher's Summary:

Anders Dahlvig chronicles his rise from store manager to president CEO of IKEA. Anders discusses his book, The IKEA Edge: Building Global Work, the affect globalization has had a on the retail business and how important it is for companies to adapt this new market culture. Anders also reveals his thoughts on corporate culture versus national culture and the difficulties in keeping out bureaucracy, complacency in a steadily growing corporation. Listen as Anders shares the unique vision he relied on to lead IKEA through its best and worst times.

AMA is a world-class leadership development provider in more than 40 countries worldwide. Our training is internationally recognized by nine professional associations and the majority of the Fortune 500 companies.

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Title: Chip Bell on Knock Your Socks Off Service

Author: Chip Bell

Narrator: Dave Summers

Format: Original Recording

Length: 16 mins

Language: English

Release date: 12-24-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

Chip Bell, author of Managing Knock Your Socks Off Service, discusses the changes in customer service and the tradition ideas of the customer. With the arrival of new technologies such as the Internet, customers are now more frugal than ever and expect their shopping experience to be top notch. Internal company relationships tend to affect how the company interacts with their customers, which has led to the trend of employers hiring employees who are knowledgeable in the products they sell because. AMA is a world-class leadership development provider in more than 40 countries worldwide. Our training is internationally recognized by nine professional associations and the majority of the Fortune 500 companies.

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