There’s been a lot of talk in recent weeks about cutting costs, building efficiencies, and reducing wasteful spending. Some extreme examples of this are playing out in real-time in the U.S. Administration, with the true impact of those actions yet to be realized. Which brings me to an article featured last week in The Guardian. It’s a tale of some eager beavers and the power of listening to those closest to the problems we set out to solve.

Because no matter the industry or the discipline, whether you work on issues of healthcare or housing, problem-solving is best done when it involves those closest to the problem. And yes, sometimes, the best action is to simply get out of the “dam” way.

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