In this episode, we chat with Kelly Browning of American Bisque and get the behind-the-scenes scoop on what it’s like to run a ceramic bisque manufacturing company. From the history of American Bisque to their current production process, Kelly walks us through how the magic happens. She shares how she juggles inventory, small business life, and prep for Convention where she’ll be teaching and showcasing her work. It's a great listen for anyone curious about the nuts and bolts of the supplier side of the PYOP world and what it takes to keep a ceramics business running strong.

In this episode, we sit down with Tom, the new owner of American Ceramics, a 50-year-old company with deep roots in the ceramic world. Tom shares how he got started—helping out at his wife’s pottery studio—and what led him to take the reins of a beloved ceramics supplier. We talk about his vision for the future, from launching an e-commerce site to expanding services and creating satellite pickup locations. He’s focused on modernizing operations while keeping strong relationships at the heart of the business. If you're curious about the behind-the-scenes of supply, strategy, and studio support, this one’s a must-listen.

In this episode, we’re joined by Lulu Villanueva, lead custom artist at As You Wish Pottery, for a deep dive into what makes a sample piece successful. Lulu shares how she plans seasonal displays across eight studios, balances creativity with customer-friendly design, and uses color palettes and stickers to keep things fun and accessible. We also chat about teaching kids' classes, managing studio inventory, and how to simplify color choices without sacrificing style.

This week, Wendy Pettys joins us to share her no-nonsense approach to content creation for paint-your-own-pottery studios. From planning and editing Instagram Reels to training staff and organizing behind-the-scenes footage, Wendy breaks down what works (and what doesn’t) when it comes to social media. We cover everything from scheduling tools and trending audio to why your captions might not matter as much as you think. If you’ve been needing a push to finally post that reel—or just want to make your content feel more fun and manageable—this one’s for you.

Hey y'all! Jonesin' for a new episode of Glazed Over? Well you're in luck because a new episode drops TODAY! This week, we're diving into the world of studio software with the amazing and incredibly knowledgeable Aksh Gupta, founder of Occasion. If you've ever wondered how to streamline your studio's booking operations - from the user booking interface to recovering abandoned carts all the way to following up post-event reviews - this episode is for you! Available NOW on a preferred platform near you

Ever wonder what it really takes to run a paint-your-own pottery studio? In this episode, we sit down with Felicity Gunter and Kaelyn Bucy—two powerhouse studio managers—to talk about how they stepped into leadership, the systems they’ve built, and what it’s like balancing people, tasks, and chaos daily.

They open up about:✨ Navigating call-outs and conflict🛠️ Creating custom systems that work🌱 Growing their team (and themselves)💡 What they wish they had more time for.

If you’re a studio owner, manager, or dreaming of becoming one—this episode is a must-listen.🎧 Tune in now wherever you get your podcasts!

Saddle up and sparkle! Visit Bisque Imports at Convention for new products, games, sneak peeks, and swag-packed fun!

In this episode of Glazed Over, we’re joined by business coach and podcaster Wendy Batten, who shares her insight on goal-setting, marketing strategies, and creating a customer journey that actually works for both your business and your life. We talk about planning with purpose, balancing profits with joy, and the power of aligning your goals with your values. Wendy also opens up about her podcasting journey, the value of mentorship, and what she’s excited to teach at the upcoming convention where she’ll be leading workshops on goal planning and strategic marketing.

This week, we’re joined by HR consultant Katie Magoon for a practical (and surprisingly fun!) conversation about all things employee handbooks and studio policies. Katie breaks down what every small business should include in their handbook—from attendance and hygiene to termination procedures—while making sure it all reflects your company’s values. We also chat about handling out-of-state events, managing a growing team, and why your policies should work for you, not against you. Katie even shares some helpful resources if you’re ready to tighten up your HR game.

In this special bonus episode, we officially welcome our new co-host, Jessica Cowan! From her early days slinging spicy chicken sandwiches at Chick-fil-A to running pottery studios and yogurt shops, Jessica’s journey is full of leadership lessons, creative pivots, and a whole lot of heart. We talk about what she learned from fast food, entrepreneurship, and working alongside industry leaders—all of which led her to clay. Plus, she shares some exciting studio projects in the works, like AI assistants, toddler story time, and a community art postcard program. This is a fun, wide-ranging conversation full of laughs, real talk, and a few hot takes on Chick-fil-A sauces.

We’re sitting down with the queens of large-scale events—Gail and Jackie Burrow from All Fired Up in Nevada. They share how to find the right contacts, run smooth and successful big events, and keep those valuable partnerships strong. Gail and Jackie have this down to a science, and this episode is just a peek at what they know. Catch them at CCSA’s Convention in Denton, Texas, where they'll be leading a pre-con deep dive on this very topic!https://www.ccsaonline.com/2025-convention