FULL SHOW NOTES
https://podcast.nz365guy.com/118

• A brief introduction about Leah’s life – family background, her career and personal experiences 
• History, culture, economy and facts about New Orleans 
• What she does when she is not working 
• The value of the Microsoft stack 
• Advice to consumers who wants to adopt new technologies 
• Leah’s view on the Insurance and Health care industry 
• The best practice tips she can give for pre-sales implementation 
• Introduction to the Microsoft Health care accelerator 
• What is customer engagement and why it is important 
• Introduction to the Enterprise road map 
• Leah’s engagement with Microsoft and the importance of nurturing a healthy relationship  
• Advantages and disadvantages of One-point solutions 
• Changes that have occurred in sales in the last ten years 
• Leah’s background and pre-sales experience  
• Separation of roles of sales and pre-sales 
• How important presentation is in business 
• Leah’s specific role and function in Insurance and Health care 
• The role of the modern solutions team and Dynamics team 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith