Sampo Parkkinen, CEO of Revieve, discusses the rising importance of connectivity in today’s remote work landscape. He explains how AI transforms customer experiences across online, in-app, and in-store channels. Emphasizing robust network infrastructure and cloud solutions, he advocates for innovation that drives customer engagement and enterprise success.
“Reliable connectivity is the backbone of our service. For consumers to access the solution, they need a reliable connection. Without that, quite honestly, we wouldn’t have a business at all.” - Sampo Parkkinen
Revieve’s approach demonstrates how digital tools can enhance, rather than replace, human interaction in both internal operations and customer relationships. Sampo Parkkinen underscores the importance of connectivity, customer experience, and company culture as key pillars of sustainable success. By strategically integrating technology, businesses can foster meaningful engagement while maintaining a human touch, ensuring that innovation drives both efficiency and authentic connections in an increasingly digital world.
--
Visit Go Beyond The Connection website for more information about the podcast
Interview Guest: Sampo Parkkinen CEO, Revieve
Find them on LinkedIn