In this bonus episode, we present the complete remarks from Massimiliano Freddi, IAAPA Chair of the Board and Wonderwood CEO, recorded at the IAAPA North America Summit. Hear Freddi’s powerful perspective on why attractions should become catalysts for true social connection—from countering phone addiction to designing transformative guest experiences. Tune in to discover new insights on how parks can foster genuine togetherness in a fast-paced, digital world.

Go behind the scenes at Disney with exclusive takeaways from IAAPA's North America Summit 2025 at Disneyland Resort! Philip shares first-hand insights from Disney executives on the thoughtful redesign of Toontown and how small, intentional changes create significant guest experience improvements. Discover how Disney balances operational necessities with guest comfort through innovative solutions - from stroller parking zones to decompression spaces to mixed-and-match cast costumes that enhance storytelling. We explore why seemingly simple elements like tables, chairs, and even non-flat grassy areas faced resistance yet proved crucial for guest satisfaction. Scott provides industry context to these practices, making these high-level insights applicable to attractions of all sizes. Listen to weekly BONUS episodes on our Patreon.

International tourism to the US is projected to decline by at least 5% this year instead of the expected 9% growth, threatening a $72 billion reduction in total travel spending. We analyze the factors behind this dramatic shift—from policy changes to negative media coverage—and explore how theme parks are responding. Disney's strategic summer announcements following Universal's Epic Universe opening suggest industry collaboration as parks work to make visiting the US "worth the hassle." Will these efforts be enough to overcome damaged international perceptions? Plus, we examine which destinations might benefit from America's branding crisis and whether the impact could extend through the 2028 Olympics. Listen to this week's episode for essential insights on navigating tourism's uncertain future.
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This week we analyze Herschend's strategic acquisition of Palace Entertainment's U.S. properties, potentially establishing them as a major third-place challenger in the theme park industry. Unlike the public Six Flags-Cedar Fair merger, this private company acquisition brings a different approach—emphasizing people-first culture, regional park identity, and quality entertainment experiences. With annual visitors projected to reach 20 million, Herschend is positioning itself alongside industry giants while maintaining its commitment to employee development and local communities. Plus, we explore Disney's new velvet rope experiences: an adults-only lounge in Epcot and a third exclusive DVC member retreat. Is consolidation the future of themed entertainment, or does Herschend's regional focus offer a different path forward? Listen to weekly BONUS episodes on our Patreon.

This week Philip shares key insights from the Themed Entertainment Association's Inspire Week and Leadership Forum. Amid tariff concerns and market volatility, we explore how Universal is strategically diversifying its entertainment portfolio. From a year-round horror experience in Las Vegas to fan-focused pop-up festivals and a family-centric local approach in Texas, Universal is placing calculated bets across multiple markets. Discover the inside details on Universal Horror Unleashed, FanFest Nights, Universal Kids Resort, and why "don't panic, just pivot" has become the industry's survival mantra in 2025's unpredictable economic landscape. Listen to weekly BONUS episodes on our patreon.

Six Flags reported a $206 million net loss for 2024—but investors are cautiously optimistic. Meanwhile, United Parks is blaming hurricanes for its flat revenue and attendance, but is it really the weather, or is there a deeper issue? This week, we break down earnings reports from Six Flags and United Parks, analyzing the good, the bad, and the uncertain. Six Flags is growing attendance and spending, but merger costs, debt, and operating expenses are eating into profits. Meanwhile, United Parks is downplaying Epic Universe’s impact—but with no major IP announcements and vague growth plans, analysts aren’t convinced.

Universal’s Horror Unleashed is officially opening in Las Vegas on August 14th—but will it succeed? Meanwhile, China’s tourism industry is rebounding, with the government aggressively fueling growth through investments, policy changes, and new attractions. This week, we break down Horror Unleashed’s opening details, including ticket pricing and what guests can expect. But with a challenging location at AREA15 and IPs that feel familiar rather than fresh, we discuss whether Universal’s year-round haunt is built for long-term success. Then, we shift focus to China’s massive tourism revival—including record-breaking attendance at Harbin’s Ice Festival, Hong Kong’s visitor rebound, and Warner Bros. bringing a Harry Potter Studio Tour to Shanghai. What does this mean for global theme park trends? And is China reclaiming its status as the next big market for attractions? Subscribe to our Patreon for weekly BONUS Episodes.

Come with us to IAAPA's Middle East Trade Summit in Riyadh, Saudi Arabia. This episode is presented as a series of diaries over the course of three days, so you can hear our reactions in real-time to Qiddiya City and BLVD World.

Tokyo Disney Resort is thriving with Fantasy Springs and seasonal events driving record-breaking revenue, while Universal Studios Hollywood is experimenting with a bold new event: Fan Fest Nights.This week, we break down Oriental Land Company’s latest earnings, revealing how Fantasy Springs and seasonal activations like Halloween helped boost attendance and spending—while also creating operational challenges. Then, we dive into Universal’s Fan Fest Nights, which blends pop-up experiences, immersive LARPing, and haunt-style walkthroughs to test new event formats. What does this mean for the future of park events? And will Universal’s experimental approach lead to year-round second gates? Subscribe to our Patreon for weekly bonus episodes.

Is Disney’s success unstoppable? Despite rising ticket prices, hurricanes disrupting domestic parks, and the looming Epic Universe, Disney still delivered strong earnings. This week, we dive into Disney’s Q1 FY25 earnings to explore how robust international attendance propped up U.S. shortfalls, Bob Iger’s plans to make ESPN Flagship a 24/7 sports streaming powerhouse, and why Disney+ and Hulu are now three-quarters profitable—even with subscriber challenges. Plus, learn how the cruise line expansion factors into Disney’s long-term play. Will consumers keep paying more, or is there a limit to how high Disney can push prices before families tap out?
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