It’s a hot time for the bots, digital and otherwise. In March, Instacart announced it would be adding OpenAI’s ChatGPT chatbot technology to its app, jumping on the bandwagon of many companies doing the same. Salt Lake City-based Associated Food Stores is now bringing AI robots into its distribution center, and SpartanNash is expanding the use of its autonomous inventory robot ‘Tally.’

ChatGPT and AI tech is almost everywhere you look in grocery. And the technologies aren’t cooling down anytime soon. 

Supermarket News editor Chloe Riley spoke with Prashant Agrawal, CEO of the AI solution company Impact Analytics,  to talk about the importance of AI (and the emerging importance of ChatGPT) in grocery.

In this episode, you’ll learn:

• How grocers be thinking about ChatGPT and how they can be regularly putting it to use
• Some of the pain points AI can help retailers solve
• How can AI help with inventory management
• AI and pricing — What assumptions are grocers making about their pricing and how AI aids with pricing strategies
• Whether AI is an available solution for independent grocers
• How we’re going to see the AI trend continue in 2023

Take a listen.

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