In this episode we are celebrating 100 episodes of Grow Your Influence and Juliet and Kristy-Lee are taking a look back at the last four years since our first episode launched in 2021.

As we reflect back on the topics we have discussed and the discussions we have had, we discuss the fact that similar themes continue to be important to leaders across all industries, no matter what season of business we are in.

From hybrid work, to dealing with difficult people, the importance of values and culture and trust are all still fundamental leadership factors.

If you are a long time listener of the podcast, or you are new to our community, we’d love to hear what topics you’ve loved most, and what you would like us to tackle in our next 100 episodes. You can share your thoughts with us at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson        Big Goals

Kristy-Lee Billett      People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.

In this episode of the podcast we're sharing one of our most popular conversations.

In this episode we tackle the bane of everyone’s work life: difficult people and how to deal with them, wherever they appear in your work life.

We waste so much time and energy dealing with people who behave badly.  Often we put the conversation off for as long as possible and sometimes we avoid these conversations altogether.  What we know is that avoiding dealing with difficult behaviour is not going to change anything.  As leaders, there are some simple things we can do to connect with and manage difficult people, particularly if they are on our team. Starting with a plan is important and what you role model for your

team gives them an idea for how they can also deal with these situations. We give you our top tips for dealing with these difficult people. We’d love to hear your thoughts at https://www.facebook.com/growyourinfluence/

Today we are joined by Kate Russell from The Huddle for a discussion on dealing with conflict in the workplace.

Kate is the Founder of The Huddle—a business built on deep listening, emotional safety, and the belief that conflict can be transformative, not destructive.

She’s not a lawyer, nor does she have a master’s degree in conflict resolution. Kate does have over 30 years of lived, professional experience navigating some of the most emotionally complex and high-stakes environments you can imagine—from child support and family services to workplace conflict and leadership breakdowns.

Kate has worked with people in crisis, in silence, in fury, in heartbreak—and she has walked beside them without flinching. Not to fix them. But to hear them. To reflect them. To help them find their way back to themselves and each other.

Kate created The Huddle for leaders and teams who are ready to have real conversations—the kind that heal fractures, build trust, and reshape culture from the inside out.

Her approach blends conflict transformation, trauma-informed practice, emotional intelligence, and good old-fashioned human decency. She is noy here to tell people what to do. She is here to help them listen better, lead better, and live better—at work and beyond.

If you’d like to connect with Kate her website is: https://www.thehuddle.net.au/

Or connect with her on LinkedIn here: https://www.linkedin.com/in/conflictcoachandteambuilder/

If you are currently juggling this challenge we’d love to hear from you. You can

share your experiences with us at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson        Big Goals

Kristy-Lee Billett      People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.

In this episode we are talking about the pattern we’re seeing of businesses looking to bring people back into the office on a more permanent and full time basis and how we manage this with the pull for flexibility.

In this discussion we unpack how we can balance this with people working from home, generating productivity, keeping team connection and managing individual morale.

We discuss how this looks different for different businesses, and even how this may differ amongst teams within the one organisation.

Of course when making changes to patterns to work we need to consider what’s best for the organisation as a whole, as well as for teams and individuals.

If you are currently juggling this challenge we’d love to hear from you about how you’re approaching this change and what’s working well for you in striking the balance. You can share your experiences with us at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson   Big Goals

Kristy-Lee Billett People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.

So often when we are recruiting new people into our teams, we are doing it under pressure.  We need someone NOW and it can be tempting to just fill the job that has been created, rather than thinking strategically about the skills we need in our team.

When we’re recruiting we often bring in people like us.  People we can relate to in interviews so we think they will fit in the team and we can train them up for the job.  Sometimes that works.  Often it doesn’t.  And either way, it takes a lot more time and energy that taking a skills-based approach in the beginning.

In this episode Juliet and Kristy-Lee talk about the challenges of recruiting for a skills-based team that also ‘works’.  That is, the new joiners ‘fit’ with the team culture and have the skills to contribute immediately, even if the way they work and communicate is a bit different from the existing team. There are some key steps you can take to ensure the role you’re filling is what’s required and that your next hire hits the ground running.

If you have been have a strategy for your recruitment we would love to hear from you about how you have navigate this.  You can share your experiences with us at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson           Big Goals

Kristy-Lee Billet           People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.

Recently Juliet worked with a team that is moving from a strong command and control culture to one where they are trying to encourage teamwork and innovation, and we thought it was worth discussing the challenges. 

Command and control culture – where instructions come down from the top and there isn’t much (if any) tolerance of questions, problems or even discussion about ideas – is not unusual within owner operated businesses.  As the business this becomes more limiting for the business and harder to sustain.  A culture of accountability and innovation is all about teamwork – challenging the status quo, encouraging questioning, ideas etc and letting go of much of the top-down control.

In this episode Juliet and Kristy-Lee talk about the merits of both sorts of culture at different times and the challenges of moving from one type of culture to another.  This shift requires the leader to let go of control and be open to challenges that can drive the business forward.  This requires trust, openness and conversations.  And it takes time.

If you have been through this we would love to hear from you about how you have navigated this experience or if you’re still in transition.  You can share your experiences with us at

https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson           Big Goals

Kristy-Lee Billet           People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.

Can you believe it’s 5 years since we first headed into those unprecedented lockdowns, restrictions and work from home orders?

In this episode Juliet and Kristy-Lee are exploring a report recently released by Gallup called: The Post Pandemic Workplace – The Experiment Continues.

The report explores Gallups work in measuring how peoples lives and work changed over the past 5 years. The data is drawn from surveys of 400 000 US employees – and whilst Australia is not the Unites States, and we took a different approach to many aspects of the Pandemic, there is no doubt the trends are similar.

The Gallup report is so extensive we decided to break this discussion down into 4 sperate episodes.

First we conducted an overview of the gains, losses and lessons. Then in the second episode of the series we chatted about the rise in disconnection with vision and values at work.

Last episode we look at a concept Gallup are calling ‘the great detachment’ and finally in this episode we unpack what’s happened to workplace wellbeing in the last 5 years.

We hope you enjoy this exploration of and discussion around these findings.

We would love to hear from you about how you feel about the changes to your workplace since 2020, and the impact you think the changes are having. You can share your experiences with us at

https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson           Big Goals

Kristy-Lee Billet           People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.

Can you believe it’s 5 years since we first headed into those unprecedented lockdowns, restrictions and work from home orders?

In this episode Juliet and Kristy-Lee are exploring a report recently released by Gallup called: The Post Pandemic Workplace – The Experiment Continues.

The report explores Gallups work in measuring how peoples lives and work changed over the past 5 years. The data is drawn from surveys of 400 000 US employees – and whilst Australia is not the Unites States, and we took a different approach to many aspects of the Pandemic, there is no doubt the trends are similar.

The Gallup report is so extensive we decided to break this discussion down into 4 sperate episodes.

The first episode in the series was an overview of the gains, losses and lessons. Then in the last episode we chatted about the rise in disconnection with vision and values at work.

Today we are exploring a concept Gallup are calling ‘the great detachment’ and finally we unpack what’s happened to workplace wellbeing in the last 5 years.

We hope you enjoy this exploration of and discussion around these findings.

We would love to hear from you about how you feel about the changes to your workplace since 2020, and the impact you think the changes are having. You can share your experiences with us at

https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson           Big Goals

Kristy-Lee Billet           People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.

Can you believe it’s 5 years since we first headed into those unprecedented lockdowns, restrictions and work from home orders?

In this episode Juliet and Kristy-Lee are exploring a report recently released by Gallup called: The Post Pandemic Workplace – The Experiment Continues.

The report explores Gallups work in measuring how peoples lives and work changed over the past 5 years. The data is drawn from surveys of 400 000 US employees – and whilst Australia is not the Unites States, and we took a different approach to many aspects of the Pandemic, there is no doubt the trends are similar.

The Gallup report is so extensive we decided to break this discussion down into 4 sperate episodes. Last week we took a zoom up and looked

at an overview of the gains, losses and lessons. Today we chat about the rise

in disconnection with vision and values at work.

Next up we will look at a concept Gallup are calling ‘the great detachment’ and finally we unpack what’s happened to workplace wellbeing in the last 5 years.

We hope you enjoy this exploration of and discussion around these findings.

We would love to hear from you about how you feel about the changes to your workplace since 2020, and the impact you think the changes are having. You can share your experiences with us at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson           Big Goals

Kristy-Lee Billet           People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.

Can you believe it’s 5 years since we first headed into those unprecedented lockdowns, restrictions and work from home orders?

In this episode Juliet and Kristy-Lee are exploring a report recently released by Gallup called: The Post Pandemic Workplace – The Experiment Continues.

The report explores Gallups work in measuring how peoples lives and work changed over the past 5 years. The data is drawn from surveys of 400 000 US employees – and whilst Australia is not the Unites States, and we took a different approach to many aspects of the Pandemic, there is no doubt the trends are similar.

 The Gallup report is so extensive we decided to break this discussion down into 4 sperate episodes.

Today’s episode is an overview of the gains, losses and lessons. Next up we’ll chat about the rise in disconnection with vision and values at work. Following that we look at a concept Gallup are calling ‘the great detachment’ and finally we unpack what’s happened to workplace wellbeing in the last 5 years.

We hope you enjoy this exploration of and discussion around these findings. We would love to hear from you about how you feel about the changes to your workplace since 2020, and the impact you think the changes are having. You can share your experiences with us at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson           Big Goals

Kristy-Lee Billet           People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.