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How does your ideal client look like? Is it the one that is satisfied with your product in the moment or the one that calls you after to say “thank you” despite the fact that they payed the bill already? The one that shares on social media how happy he is with your product is the client that defines our own brand, our own image, our own sales people.
The truth is that satisfied clients will not stay with us for a long time, not when times are rough in any case. We are looking for those customers that keep coming back for the experience they have with us, the complete package so to speak.
This episode gives you the 3 steps you need to take in order to not only have satisfied costumers, but to transform them in fans of your business.
Self doubt can be disguised in many, many forms. One usual one is preparing for a “no” in advance of anything happening, a negotiation, a business proposal, a new client deal, etc. That is our emotional system preparing us for the possibility of a rejection.
When we prepare ourselves for a failure, we diminish ourselves, our self worth. But even like this, we can use our own feedback to guide us on he next steps. As soon as we validate them, we start hearing the message they are trying to teach us.
Even when the business is going well, bills are payed for, clients are satisfied with the service… even in those time we stil have emotions, we still have feelings and they are a pretty good indicator of how to manage our life and our business.
The question in today’s episode is once we listen to our feelings and emotions, and use them as a guide in our life and business, how to make it as practical and pragmatical as possible? For example a business owner that uses 100% logic rather than intuition.
There is a vicious circle when it comes to mental and physical exhaustion. The more tired we feel, the more we want to push through and the worse our performance and results are getting. Somehow, being an entrepreneur, puts us in the situation that we stop listening to our common sense, to rest when we need to, to pay attention to the warning signs. At the end of the day, we forget that making some mistakes when we are sick and feel down, can cost us more than a day off.
When we have a trigger and an emotion is manifesting, the best thing for us would be to listen and start making adjustments accordingly.
Talking about emotions and feelings in the business environment usually gets some suspicious looks and reasonings like “We don’t mix business with feelings” or “ We normally don’t even connect with our emotions as it gets in the way”. Totally understandable!
In season 2 we referred to the business world while overwhelmed with emotions, which is not what we will be addressing today.
This episode has some real and great examples of how our emotional side as entrepreneurs can blend with our business and actually helping us achieve a better understanding of our own decisions making process.
Out with the old and in with the new! Beliefs, thinking patterns, goals… is there anything you would like to change in this New Year?
Now is the perfect moment to give yourself the opportunity of time and visualise your future by looking within for those meaningful components :
- fearlessness
- enthusiasm
- joy
- peace
- confidence
How would that look like in your life and in your business? Can you feel the subtle change from “what is probable” to “what is possible”?
This episode is a great starter for your yearly journey , as it includes some tips and suggestions on how to move forward into 2023 with an extraordinary mindset.
One of the most exhilarating and intriguing qualities of being an entrepreneurs, in opposition with being an employee, is that when we want and need more, we simply create more. Every day we give ourselves the opportunity to reach for more, push our boundaries and why not, heading in the direction of an extraordinary life.
Since this is the last episode of 2022, lets indulge in crossing that barrier between ordinary and extraordinary and put ourselves in the magic of creating that life. This episode presents us with 3 steps that can serve as a guide on that path.
On behalf of the IMN Business Club community, we wish a wonderful end of the year and an extraordinary 2023
The last “working week” of 2022 is going to be experienced different by entrepreneurs; either a shy approach mixed with an almost fear to look at the real figures, or with a full on pumped up energy to make the best of the last remaining working days of this year.
What is your approach as an entrepreneur?
At IMN Paris Business Club, we start most of our online masterminds with a gratitude exercise and to be honest, we see an immediate shift in the energy of the participants. So what we would like to suggest is to apply this to your end of the year ritual: What are you most thankful for now, that the end of 2022 is here ? Today’s episode offer a few steps on how to approach your business figures and results with a bit more joy and cheer.
All of us have a good understanding about what we want to get out of our business, depending on goals and ambitions. This can mean that we could focus primarily on monetary gains, fulfilling personal satisfactions or searching for validation. Every aim is of course personal, and each of us have our own set of standards for measuring the results. Yet some measurements are universal, that we can understand if we are on the right track with the numbers and level of satisfaction.
But today we are going over those moments when the results are not there and we tend to get discouraged by it.
The relationships we have in our business context are essential for the survival, development and overall increasing success. Just as in life, finding the right fit with people for collaboration, partnerships or clients, doesn’t come easy. In last week’s episode we talk about expecting the end result of some interactions to be likability but today we focus on the other end of the scale: not focusing on getting a positive result necessarily, but rather tangible, measurable results. Make every encounter a sale, that type of mindset.
A very interesting look from the client’s point of you also!
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