Growth Decoded

Growth Decoded

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Growth Decoded episodes

  • Episode 6: Integrations

    In this episode we investigate "Integrations" — specifically, how can integrating tools that are the best at what they do give you the data you need to grow your business?

    Integrations are connections between your software tools that allow them to exchange information from one another. Integrations are critical because there is no magical, "all-in-one" software tool that can do everything for you. Different tools specialize in different things. And you want the ones that are the best at what they do for your situation and unique business case.

    Early in the episode you'll learn about 3 different ways to integrate your software tools:
    - Native
    - 3rd Party
    - Custom API

    You'll hear from Sophia Sithole, partner manager at Zapier, who explains 3rd party integrations and the different benefits they can bring to your business.

    You can learn more about Zapier and connect with Sophia here:
    https://www.zapier.com
    https://www.linkedin.com/in/sophiasit...

    We then turn our attention towards how integrations help you improve the customer experience, your day-to-day functions, and ultimately how they help you grow and develop your business.

    Throughout the episode you'll hear from featured guests as they discuss various aspects of the importance of software integrations, and how they can help you provide a better customer experience.

    We sat down with Neha Varshneya, Senior Manager of platform marketing at Thinkific, to discuss the recent launch of the Thinkific App Store, integrations that help course creators and entrepreneurs, and to discuss the different tools that Thinkific uses and integrates in their own tech stack.

    You can connect with Neha and learn more about Thinkific here:
    https://www.linkedin.com/in/nehavarsh...
    https://www.thinkific.com/

    We also sat down with Peter Coffee, VP for Strategic Research at Salesforce. Peter talks about the importance of integrations to your bottom line, tips for figuring out which things to integrate, and shares his insights on how you should think about integrating your tools in a way that contributes to long-term success and sustainability. You can connect with Peter and learn more about Salesforce here:
    https://www.linkedin.com/in/petercoffee/
    https://www.salesforce.com

    To sign up for updates on future episodes and get exclusive content, visit:
    https://www.activecampaign.com/events...

    Connect with ActiveCampaign on social!

    LinkedIn: https://www.linkedin.com/company/acti...
    Instagram: https://www.instagram.com/activecampaign
    Facebook: https://www.facebook.com/activecampaign/
    Twitter: https://twitter.com/ActiveCampaign

    56 min
  • Episode 5: Landing Pages

    In this episode we investigate "Landing Pages" — specifically, what is a landing page? What do you use them for?

    We then turn our focus to answer the question, "How do landing pages work?" and investigated from 2 angles:

    1. What do you need to build a landing page?
    2. How do you make your landing pages more successful?

    We take a look at the mechanics of a landing page, the different elements they have or don't have, and how you actually set them up to get new leads in exchange for your offer.

    Tim and Molly answer a question from the ActiveCampaign community and break down gated content delivery and landing page form best practices.

    Ernie then sits down with renowned conversion rate optimization (CRO) and conversion copywriting expert, Joel Klettke. Joel is the founder of Business Casual Copywriting and Case Study Buddy, and has helped businesses like HubSpot, WP Engine, Safelite, and more.

    Joel provides expert advice for improving the conversion rate of your landing pages, how to write copy that converts, tips on using Voice of Customer and determining your audience's level of awareness, design tips for landing pages, and the importance of knowing your customer.

    To connect with Joel or learn more about his work:
    https://www.linkedin.com/in/joelklettke/
    https://twitter.com/JoelKlettke
    https://businesscasualcopywriting.com/
    https://casestudybuddy.com/

    To sign up for updates on future episodes and get exclusive content, visit:
    https://www.activecampaign.com/events...

    Connect with ActiveCampaign on social!

    LinkedIn: https://www.linkedin.com/company/acti...
    Instagram: https://www.instagram.com/activecampaign
    Facebook: https://www.facebook.com/activecampaign/
    Twitter: https://twitter.com/ActiveCampaign

    56 min
  • Episode 4: Sales CRM

    On this episode, we investigate the topic of "Sales CRM" — specifically, how can a CRM help you stay on top of your leads? What is a CRM and how do you choose one? How can your CRM go from something that you have to update all the time, to being a revenue engine for your business? How do you incorporate sales automation to accomplish even more? And... how do you choose what to automate?

    Ernie is joined by Tabitha from the ActiveCampaign Education Team — as they seek to find answers to these questions.

    In this episode we sit down with renowned sales coach and founder of Smart Gets Paid, Leah Neaderthal. Smart Gets Paid helps women learn to consistently and comfortably land new clients in their B2B consulting and coaching businesses. Through tools, programs, and coaching, women land the clients they want, get more yes’s, and get paid dramatically more for every client engagement.

    57 min
  • Episode 3: Marketing Automation
    In this episode, we investigate the topic of “Marketing Automation.” We learn what marketing automation is, why it's important, and how to think about it. Most importantly, we identify and address several common misconceptions about marketing automation.
    We discuss the concept in regards to email automation, marketing funnels, the customer lifecycle, email contact list size, defining your marketing processes, and how you know when you're ready for a marketing automation tool.
    This episode features questions from the ActiveCampaign community, and shows you how to send personalized automated messages to your contacts on significant dates like anniversaries, birthdays, and more!
    36 min
  • Episode 2: Customer Experience Automation
    In this episode, we investigate the topic of “Customer Experience Automation.” We discuss what it means to find the right person and send the right message to them, at the right time, with the right medium. This episode features questions from the ActiveCampaign community, an interview with Koia (an ActiveCampaign customer that puts Customer Experience Automation to work!), a breakdown of the information you need to use CXA, and a in-depth look at Lead Scoring and Event Trcking!
    50 min
  • Episode 1: Marketing Software
    In this episode, we investigate the topic of “Marketing Software”. We explore the marketing software landscape, hear from real businesses, and give you the information you need to simplify the process of adding tools to your marketing stack.
    This episode features a helpful segment from ActiveCampaign's customer evangelist, interviews with ActiveCampaign customers on how they've found success in choosing marketing software, and a breakdown of how you can use ActiveCampaign to send automated abandoned cart reminders, and follow up with specific products that your contacts are interested in!
    41 min

About Growth Decoded

From the publisher's feed

This is Growth Decoded, a show that helps you grow your business by figuring out the customer experience — one topic at a time.