Join us today for part 2 of our conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners. We will be jumping into a conversation on metrics and how you can learn from them for your practice.

Hear us chat about:

• KPIs (Key Performance Indicators, or as they say, Keeping People Inspired)
• The importance of communicating well with patients for better treatment acceptance
• The metrics of diagnosing and treating perio
• How metrics and analytics don't have to be scary or all about money
• Growth in a practice by keeping hygiene reappointment high

...and much more!

Again, you can connect with Dental Education Partners through the contact form on their website (dentaleducationpartners.com) or via email at [email protected] or [email protected].

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today we start our two-part conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners.

Listen in to hear:

• About the misconception of hygiene being a loss leader
• Why understanding the business aspect of dentistry is important
• Why customization of training for offices should be customized

…and so much more!

Also, be sure to stay tuned for part two of our conversation next week.

Connect with Dental Education Partners through the contact form on their website (dentaleducationpartners.com) or via email at [email protected] or [email protected].

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

This week we have another DSO-specific episode, with Perrin DesPortes of Polaris Healthcare Partners. Polaris is very specific in who they work with, consulting and advising in the group DSO space.

Listen in to the episode to hear:

• What a DSO actually is
• If you should stick to keeping your practice as one location or if building to a multi-location group is right for you
• About the Entrepreneurial Journey Pyramid and how this can help you
• What the common problems are in DSOs and how you can avoid them or get out of them if you’re in that situation

… and so much more!

Connect with Polaris: polarishealthcarepartners.com.

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today on the podcast we chat with Brandon Barnum of Champion Dentists. Hear how he went from generating referrals in the mortgage business to going the same in the dental industry with his own consulting business.

We chat about:

• How they use Dental Intelligence to help their clients understand the numbers and their KPIs and how their consulting model helps bring in more revenue for clients
• Brandon’s new book, Raving Referrals for Dentists, which came out February 22, 2023
• Various strategies practices can use to generate more referrals, including automating referral requests, identifying referral champions among patients, and understanding patients' personalities to better communicate with them
• The value of identifying referral champions among patients

…and so much more!

Get your own copy of Raving Referrals for Dentists at https://ravingreferrals.com/dentists.

Learn more at the links below:

• ChampionDentists.com
• ReferralScoreQuiz.com
• Knowyourcode.us

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today on the show, we have Doug Baker from Dedicated Sleep and Implants from our time at Voices of Dentistry last month. Dedicated Sleep and Implants is a specialty medical group that helps dentists provide sleep apnea treatment to their patients.

Tune in to hear Doug and Katie chat about:

• The importance of sleep medicine and why we should care about it in dentistry
• How Dedicated Sleep and Implants uses its relationships with insurance companies to keep patients in-house and provide coverage from start to finish in a dental practice
• Their recent expansion to offer dental implants, allowing dentists to provide an even more comprehensive service to their patients
• How specialty medical rates pay much higher than traditional dental rates, helping dentists become profitable

...and so much more!

Reach out to Doug via email at [email protected] or via text at (310) 383-1029.

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Welcome back to another Deep Dive episode of the Growth in Dentistry podcast! James Bay, a design consultant-turned-dental industry professional, has managed Grace Dental Group for the past two decades, growing it from a single office to three offices in the greater San Francisco area.

Listen in to hear:

• Why James places a great deal of importance on the use of technology in the dental industry
• The challenges of hiring and training new employees and dealing with insurance companies, and what innovative strategies James uses
• The extensive training program James uses for new hires to his team
• How investing in the latest dental technology ensures a high level of care and customer satisfaction for all patients.

… and so much more!

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast

This month we are bringing you an episode we recorded live at Voices of Dentistry. Today we chat with Byron Taporco of Glidewell, an industry-leading provider of high-quality dental lab products & services nationwide.

Stick around to hear Katie and Byron chat about:

• What sets Glidewell apart as an in-house milling option
• How an option like Glidewell can help fill in gaps from staffing shortages
• The importance of same-day treatment opportunities

... and so much more!

Have questions for Byron? Contact him at [email protected].

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Michelle Affanato worked her way up at a dental practice, starting at age 15, then out of the office into consulting work. She has been interested in start-ups since starting consulting work, but since starting Affinity Management has started working with practices of all ages. She now focuses on onboarding new employees and helping doctors revamp their systems.

With the never-ending process of hiring in the US since 2020, we talk to Michelle about her advice on hiring and how automating as much as you can in your practice frees up time for your employees to do the other important tasks and focus on communicating well with the patients in your office.

Also, hear where Michelle thinks there might be opportunities to improve systems for the sake of office culture and streamline processes with accountability built into each team member's role. Learn how your practice could be meeting more efficiently to make sure your processes and systems work for you.

From hiring and onboarding to systems management, Michelle and Katie talk about it all. Don't miss out on this episode!

Learn more about Michelle at her website: affinitymanagement.co

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today we jump into another Practice Deep Dive episode with Dr. Benjamin Friberg and Jennifer of Thrive Family Dentist. From the beginning, Dr. Friberg wanted a scratch practice he could grow from the ground up.

Listen in to hear:

• How they strive to treat every person who walks in their doors equally with love, dignity, and respect, and how they provide a place where people feel known
• What they track daily to make sure patients are having the best experience in the practice
• The importance of educating patients on the value of the service provided when going out-of-network and FFS
• Their process for patient financing, like with Wisetack, as well as their in-house payment plan
• How Dental Intelligence Engagement helps their communication with patients
• How cross-training empowers their team members to take ownership of different parts of the practice
• How their case acceptance is at 80+% and how they keep it high
• How clear communication throughout the treatment plan process eases patient anxiety and how their office dog, Meadow, also helps with that process

…and so much more!

Have more questions for Thrive Family Dentist? You can contact Dr. Friberg and Jennifer at [email protected].

Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast.

Today we welcome Richard May of Mango Voice to the podcast. Hear him talk about how your technology (or lack thereof) could be hurting your practice and how an upgrade could be just what you need to gain and keep new patients.

Are you afraid to try something new? It could be saving you time, money, and energy you could be investing elsewhere in your practice. Tune in to this week’s episode to hear:

• How to get over the fear of trying something new
• The importance of switching from a landline to VoIP
• How to make the most of your money by investing in data

…and so much more!

Want to learn more about Mango Voice? Check out their website and social media for more info.

Facebook: https://www.facebook.com/mangovoice

Instagram: @mango.voice

Website: www.mangovoice.com

Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast