At its core, insurance underwriting is about judgment: making sense of messy information, pricing for uncertainty and doing it at speed. Technology and AI should make that easier, but is it really the answer to underwriting’s most persistent challenges?

In this episode, Robin Merttens speaks to Guillaume Bonnissent, CEO and founder of Quotech, a platform built specifically for underwriting teams.

Guillaume brings a rare combination of perspectives: he’s a former underwriter who became a technologist and his company reflects that crossover. We begin by reflecting on the past 12 months: what’s changed since Guillaume was last on the podcast, and why Quotech’s strategy of building for niche underwriting teams has started to gain serious traction.

In this conversation, Guillaume talks about:

We also dig into broader trends: how emerging tech is shifting the role of underwriters, whether AI really is a disruptor or just another tool and why so many companies are still struggling to make basic data available for decision-making.

What emerges is a sharp portrait of a market in transition, one that’s slowly waking up to the need for class-specific tools, data-first workflows and AI that’s genuinely useful.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Guillaume Bonnissent on LinkedIn to start a conversation!

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