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REALTORS® are facilitators, who work in a unique cooperative, yet competitive profession that allows them the flexibility to serve their clients’ unique needs. But what happens when two Realtors have different ideas of what constitutes “service”?
In the latest episode of REBGV’s professionalism podcast, we look at cooperation and reputation, and how frustration over a colleague’s business model can escalate into damaged reputations and fines.
This episode also features advice from REBGV’s Ethics Guy® Kim Spencer on how to deal with conflict with other Realtors.
Each episode of our Standards Matter podcast reviews real disciplinary cases from REBGV’s Professional Conduct Committee to help you understand the issues and scenarios that cause some members to breach the rules of our profession.
If you’re a Realtor with a question about rules, standards or professionalism in real estate that you’d like us to answer on the podcast, email [email protected].
The MLS® is the most powerful marketing tool available to advertise your listings – but is it a REALTOR®’s duty to ensure the listing’s information is correct? And what happens if the information in a listing is wrong?
In the latest episode of REBGV’s professionalism podcast, we look at due diligence in listing information, and how misrepresenting your listing is at best unhelpful to your client, and at worst, fraud.
This episode also features advice from REBGV’s Ethics Guy® Kim Spencer on what liabilities you may face when it comes to listings information, and how you can protect your client and your business.
Each episode of our Standards Matter podcast reviews real disciplinary cases from REBGV’s Professional Conduct Committee to help you understand the issues and scenarios that cause some members to breach the rules of our profession.
If you’re a Realtor with a question about rules, standards or professionalism in real estate that you’d like us to answer on the podcast, email [email protected].
In this episode, we look at the professional conduct process through a case of defamation and public shaming.
How does the Professional Conduct Committee come to their decisions? How do they decide a proper punishment? And how do they weigh the damage done by misconduct with the consequences to the parties involved?
We answer these questions and more with Ethic Guy® Kim Spencer.
Each episode of our Standards Matter podcast reviews real disciplinary cases from REBGV’s Professional Conduct Committee to help you understand the issues and scenarios that cause some members to breach the rules of our profession.
If you’re a REALTOR® with a question about rules, standards or professionalism in real estate that you’d like us to answer on the podcast, email [email protected].
In the latest episode of REBGV’s professionalism podcast, we look at all things security. Our clients trust us with their homes. What happens if we fail to live up to this trust? The answer is covered as we explore a disciplinary case that revolves around lockbox security.
This episode also features:
- Advice from REBGV’s Ethics Guy® Kim Spencer, and
- Cyber security and privacy tips from expert Steve Chapelle.
If you’re a REALTOR® with a question for the podcast, email [email protected].
In our latest episode, we cover a case that explores communication, its vital role in the real estate process, and how managing expectations using accurate, surgical language can help you avoid complaints.
This episode also features a discussion about communication best practices and multiple offer situations.
If you’re a REALTOR® with a question for the podcast, send it to [email protected]. We may answer it in the next episode!
In our latest episode, we cover a case that involves altered listing contracts, MLS® integrity, and how not knowing when to say "no" to clients can put you offside with your professional obligations.
This episode also features:
· Advice from REBGV’s Ethics Guy® Kim Spencer.
· Your questions on professionalism.
If you’re a REALTOR® with a question for the podcast, email [email protected].
In the inaugural edition of the Standards Matter podcast, we explore a case of good intentions gone wrong and how, in real estate, asking for forgiveness rather than permission can result in disaster.
This episode also features:
- Advice from REBGV’s Ethics Guy® Kim Spencer, and
- Answers to member questions from lawyer Kaitlin Smiley.
If you’re a REALTOR® with a question for the podcast, email [email protected].
From the publisher's feed
Greater Vancouver REALTORS® (GVR) produces two podcasts:
Standards Matter is a professionalism podcast for REALTORS® that explores scenarios inspired by real professional conduct and…
The Critical Path is a podcast for Realtors navigating the real estate landscape with a focus on innovation and professionalism. Through candid discussions with industry leaders, it offers practical insights on the crucial pathways to success in Greater Vancouver.

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