Kirsty Lewis joined us in the studio to talk through how to create impactful workshops. When creating and delivering people centred workshops, learning or meetings, people often forget to put those participating in the middle of it all. This means people don’t take in your points, they’re less engaged and you don’t get the desired outcome. But id you start bringing in some of Kirsty’s ways to bring your workshops together, you’ll find everyone is much more engaged and ready to take what they learned to the outside world.

James Slater joined us in the studio to talk through how to create a better workspace. James works in workplace design and technology, and helps businesses create intelligent workspaces that connect people, technology and environment. People get stuck working in offices and spaces that don’t work, so why don’t they fix this? It causes a disconnect between your teams and can be used much more effectively.

Chris Dawson joined us in the studio to talk through how to make better sales calls. Most people probably dread them, even those who chose to work in sales and make cold calls every day – but you can make them easier and work for you better if you know how. Chris has held nearly every sales role in the last 25 years, from door to door sales to sales for FTSE 100 businesses, so now shares his sales experience, skills, and enthusiasm to sales teams looking to improve their process. Selling doesn’t need to be overcomplicated, so here are a few easy tips and tricks from Chris to implement to improve your sales and cold calls.

Graham Allcott joined us in the studio to talk about how to be more productive. You see productivity hacks being thrown around everywhere now, but do they ever work? Graham has been in the learning and development/productivity industry for years and advises some of the biggest businesses how to increase productivity. Being too busy is only going to cause burnout. So here are a few tips and tricks from Graham to improve your productivity and prioritise your workload.

Jon Buchan joined us in the studio to talk through how to write cold pitches that work. Jon is in digital business outreach and copywriting and knows a few ways to get the attention of your prospects. After once writing a drunk, cold email that led to countless meetings with big brands, he’s since taught the method (sober) to thousands of customers who find as much success with their pitches now. Standing out is easy when you know how, and Jon’s here to give you a few pointers. Gone are the days of a wasted sales email that gets deleted before it’s opened.

Christopher Smith joined us in the studio to talk through how to create promotional merch that works. Chris has been working with small businesses for years creating clever promotional merchandise and long before that has been involved in creative communication. Christopher understands it’s all too easy to fall into the trap of cheap, poor quality brand design or promotional merchandise, meaning he’s well versed in the hows and whys of creating decent merch that actually works. From personalisation to who to send them out to, here’s a few merchandise mistakes to avoid.

Mike Herberts joined us in the studio to talk through how to get the attention of clients you want. Businesses struggle to attract new customers because the methods they use are the same ones used by everyone else trying to attract the same customers. Mike works with people wanting to improve their outreach and prospecting. Rather than reeling off script or sending over the same boring message they receive day after day, you need to stand out and know the industry you’re trying to get in to. How? Watch and find out.

Steve Corwood joined us in the studio to go over how to take the hassle out of buying a vehicle. It’s a long winded process and unless you’ve got endless cash and know exactly what make, model and spec you want, it can be a bit overwhelming as a buyer. So, Steve believes those in the automotive retail space need to do more with their processes and tech to be more trans

parent with their customers. Improving your tech, data and marketing will take you further, but until you’re transparent with your customers you’ll always be behind the curve.

Richard Smith joined us in the studio to talk through how to handle objections on cold calls. Richard is a VP Sales who still makes cold calls to build his pipeline, runs his own end to end sales cycles and coaches his team to do the same. Through years of making cold calls and knowing exactly how much to talk on sales calls, how many and what kind of questions to ask, and how to handle objections, Richard can help you banish the jargon and start closing more sales conversations.

Amy Stokes-Waters joined us in the studio to talk through how to protect yourself against cyber attacks. Every day we are all targeted in one way another and most of us underestimate the risk of ransomware or other cyber attacks, especially in business. Amy has been working in the info sec space for a while now helping translate complicated security concepts to customers in a way they understand and can use to protect themselves. Every business needs to ensure it has a proper security update process in place, uses multi-factor authentication and regularly assess their security posture. As with most things, prevention is cheaper than reaction.