How do you handle a backlog with lean? Andrew gives a little masterclass on that, since he just had to do it, thanks to the holidays and employee sickness. Then Jay talks about why he's thinking about getting a space pod (office pod or silence booth). Plus, they talk about why adding Credit Key was good for Jay, making quality of life improvements at the end of the year instead of hoarding cash, shipping in the holidays, and how to handle Christmas break.