Who's Really the BOSS?

Handling Price Increases


Listen Later

In this episode, Rachel and Marcus discuss their experience implementing price increases at DBA in 2024. They share their strategy of presenting clients with updated pricing based on new service packages, while offering loyalty discounts to ease the transition. Despite some client churn, DBA ultimately increased monthly recurring revenue by over $6,000 while serving 15 fewer clients, freeing up capacity for their team. Rachel and Marcus break down the numbers and share valuable lessons for other firm owners considering price increases.

Learn More About Dillon Business Advisors
https://www.dillonadvisors.com
https://www.linkedin.com/company/dillonbusinessadvisors

Sign up to get free CPE for listening to this podcast

https://earmarkcpe.com

Download the Earmark CPE App
 
Apple: https://apps.apple.com/us/app/earmark-cpe/id1562599728

Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app

  • (00:00) - Welcome to Who's Really The Boss Podcast
  • (00:34) - Family Updates and Summer Jobs
  • (03:34) - Price Increases for Client Accounting Services
  • (04:33) - Evergreen Engagement Letters Explained
  • (06:39) - Implementing Price Increases
  • (09:54) - Client Reactions and Feedback
  • (11:44) - Adjusting Service Offerings and Pricing
  • (23:49) - Final Thoughts on Price Increases
  • (31:25) - Analyzing April 1st Metrics
  • (32:14) - Client Churn and Acceptance Rates
  • (33:56) - AIM Service Line Adjustments
  • (39:55) - June 1st Metrics and Client Transitions
  • (43:28) - Strategies for Managing Client Capacity
  • (54:48) - Final Thoughts and Future Plans
  • ...more
    View all episodesView all episodes
    Download on the App Store

    Who's Really the BOSS?By Marcus Dillon, Rachel Dillon

    • 4.6
    • 4.6
    • 4.6
    • 4.6
    • 4.6

    4.6

    11 ratings


    More shows like Who's Really the BOSS?

    View all
    The Accounting Podcast by Blake Oliver & David Leary

    The Accounting Podcast

    347 Listeners

    Business Strategy for CPA's by Geraldine Carter

    Business Strategy for CPA's

    45 Listeners

    Future Firm Accounting Podcast by Ryan Lazanis

    Future Firm Accounting Podcast

    28 Listeners

    Building the Premier Accounting Firm by Roger Knecht

    Building the Premier Accounting Firm

    17 Listeners

    SmartLess by Jason Bateman, Sean Hayes, Will Arnett

    SmartLess

    58,365 Listeners

    Jason On Firms Podcast by Jason Staats

    Jason On Firms Podcast

    58 Listeners

    FP&A Unlocked by Paul Barnhurst

    FP&A Unlocked

    25 Listeners

    The Mr. R Show by Chris Picciurro and John Tripolsky

    The Mr. R Show

    0 Listeners

    Tax in Action: Practical Strategies for Tax Pros by Jeremy Wells, EA, CPA

    Tax in Action: Practical Strategies for Tax Pros

    14 Listeners