Hard Way MBA

Last time we talked about an ROI for change. I’m sure that got some attention. Now, it I want to start thinking about managing change, where do I look first?

* Often we think about communication and training.

* That's good and is a portion of the change effort.

* First thing you need to determine is 'Why'.

* Change happens 1 person at a time.

* Must hook people early.

How do you uncover the ‘why’ for end users / stakeholders?

* Small minority of people like to change.

* We like what we know.

* Change equation for each person is different.

* Most projects have a mission / vision. Often the 'why' for the business but not WIIFM?

* What's the case for change for the audience members.

* Iterative discipline. Audiences themselves change so your plans must change with them.

* Must do the stakeholder assessment / analysis. Impact on them? Their impact on program? Their current disposition and future state disposition?

Once I have the ‘why’ what do I do with it? (I’ll ask but we’ll have to save that for next time)

Change Management: Soft side / tangible ROI.

Can you quickly define change management for us?

* Tech implementation are often all about getting tech right. No Defects. However, that does not define success.

* Projects are about creating outcomes and that is often about the people.

* Need to ensure people are ready, willing and able to function effectively.

I’ve heard many people refer to change as an overhead cost or say that it’s difficult to put a tangible ROI together for it. How do you address this?

* Are we ONLY protecting an asset, like insurance? B/C I’m not a fan of insurance, I prefer the risk.

* If you're investing $1M in a system and expect $3M in return. What if no one uses the system?

* Typically there's 70-80% of the value is dependent on people using the system.

* Projects that deploy change are 6x more likely succeed.

* IBM GBS study: 2/3 of projects are not successful because we don't address change correctly.

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We're 50 days into 2016, how are you tracking on your goals?

Breakdown the objectives into roughly 52 sub blocks of activity.

Schedule time once a week to get real with yourself.

Improving and getting the results requires doing the work.

It should hurt some - it should stretch you to #grow and #achieve.

Do you have a morning routine that makes you more effective?

If your answer to this question is 'No.' or 'I don't know, should it?' you must pick up a copy of The Miracle Morning: The Not-So-Obvious Secret Guaranteed to Transform Your Life (Before 8AM)

Humanity has a core problem: the limit of our current identity. Can you unpack that for us?

* identify is just a story you're telling yourself. it changes over time

* The core human problem may be delusion itself.. Direct relatioshipw ith our inturpretation of truth.

* Lenses share, color the way we see the world. Built to be invisible. to be looked through, not looked at. Republican / Democrate, Vegan / Pale,

* Some of the lenses we put on are terribly limiting.

How do we see the lenses that we have?

* Shift in awareness is about a fundamental shift.

* We've all had the moment

Breaking up with the truth.

* When we take the limits as truth we have to change what's going on

* Need to determine if that's limiting... Are you thinking, that sucks.

* End up seeing it in our emotional state, which comes from the meaning making in our head.

* Evidence in the past is not relevant to the future

* Think in terms of useful over true.

Subconscious mind sees familiarity as safe.

Three steps to the waking up process...

1. Awareness. Grab a piece of paper and write down what you hear. All the negative self talk, inner critic. Become aware of what they are. You may not believe them 100% but represent bad software running around in the system. Awareness itself is curative.

2. Challenge the thoughts. Have confidence / gumption to look at what you wrote down and decide i don't want those to be true.

3. Replace negative with an alternative that is more useful. Not inaccurate, useful. Not, i'm a millionaire but, i enjoy earning good money.

Pattern these into the identity and it changes the subconsious.

Habits don't work until you actually change the subconciouns. Instead, accepting

Change, when it happens is immediate.

* The state change from anxious to confident can be instant.

* There's not time, order, it's random. When we learn how to manage meaning making we get to a great degree control the state we're in.

* There are stage evolution that take growth over time.

* The suffering comes when we're in a specific phase, beginner, and we allow that to control our state. Haven't made it okay to be where we are.

Favorite business book?

- Spin Selling.

What one piece of advice would you give our audience that they can use to improve their business today?

- mindfulness meditation

Contact Rob Scott:

* www.robscott.com

* www.identityshifting.com