Have you ever felt that your client onboarding process takes too long and ends up frustrating both you and your clients? Or need to know how to improve your client onboarding process? In today's episode, I’m sharing how I streamlined my client onboarding process to just 10 minutes, and how you can do it too.

Key Insights

• Discover how to fix client onboarding so that the process is smoother
• Learn the benefits of client onboarding automation
• Learn the 3 steps I used to get my process down to 10 minutes

Sign up for the Lead to Loyalty Challenge! (May 6th-8th)

For established coaches, creatives & service providers ready to create a client experience that keeps them coming back and referring others!

Love Harmonious Mompreneur? Leave us a rating & review! Your feedback helps this podcast reach more moms in business like you!

Ways I Can Serve You

• Harmony Systems Sprint: A VIP Week where I'll set up the automated workflow for your lead management and/or client experience. The full process includes a pre-sprint meeting to map out your workflow, and time for you to gather the assets needed before the VIP week. And after your VIP Week, you still have 2 weeks of support!
• Workflow Work Session: Only need your workflow mapped out, no automation implementation or CRM setup? Check out this one time session.

• Harmony, No Hustle Private Podcast: Are you tired of trying to juggle your business and family life, only to feel like you're constantly dropping the ball. It's time to say goodbye to the impossible balancing act and embrace something better. Work-life harmony. I created the private podcast Harmony, No Hustle just for moms like you. It's your go-to, faith based resource for practical tips and actionable strategies to help you integrate your work with your family life. So you can thrive in both without sacrificing either.

• Join Email Community: In this community, you can expect to get email notes, written by me, that focus on all things business systems including processes, client experience and automation. I also believe life systems are important too, so I’ll be sharing content related to home management, self care and more. Plus I’ll give you an inside look into my journey of navigating entrepreneurship as a Christian mom.

List of Favorite Business Tools

• Dubsado (Client Management): Get 20% off your 1st year or month
• Flodesk (Email Marketing): Get 50% off your 1st year
• Showit (Website Builder): Get one month free
• Captivate (Podcast Host): 7 day free trial
• ClickUp (Project Management)
• Castmagic (Content AI Tool)
• Komodo Decks (Screensharing & SOP Creation)
• Descript (Recording & Editing)

Some of the links above may be affiliate links, which means I may earn a commission if you purchase through them, at no extra cost to you. I only recommend products and services I truly believe in and think will be valuable to you.

Connect With Phylicia

• DM me on Instagram: https://www.instagram.com/phyliciapough/
• Connect on Threads: https://www.threads.net/@phyliciapough
• Send me an email: [email protected]
• Visit the website: https://www.themomceosuite.com
• Ask me almost anything form: https://forms.fillout.com/t/1QuqTLxUvqus

In this episode, we dive into how small client experience issues can lead to big money losses in your business. Have you ever wondered how much those minor client interactions might be affecting your bottom line? Join me as we explore the importance of client experience for service providers, customer lifetime value, net profit per customer, and effective communication to boost client retention and ultimately increase your profits.

Key Insights

• Understand the concept of customer lifetime value and its importance
• Learn how to calculate net profit per customer
• Discover ways to improve your client experience to increase profits

Sign up for the Lead to Loyalty Challenge! (May 6th-8th)

For established coaches, creatives & service providers ready to create a client experience that keeps them coming back and referring others!

Love Harmonious Mompreneur? Leave us a rating & review! Your feedback helps this podcast reach more moms in business like you!

Ways I Can Serve You

• Harmony Systems Sprint: A VIP Week where I'll set up the automated workflow for your lead management and/or client experience. The full process includes a pre-sprint meeting to map out your workflow, and time for you to gather the assets needed before the VIP week. And after your VIP Week, you still have 2 weeks of support!
• Workflow Work Session: Only need your workflow mapped out, no automation implementation or CRM setup? Check out this one time session.

• Harmony, No Hustle Private Podcast: Are you tired of trying to juggle your business and family life, only to feel like you're constantly dropping the ball. It's time to say goodbye to the impossible balancing act and embrace something better. Work-life harmony. I created the private podcast Harmony, No Hustle just for moms like you. It's your go-to, faith based resource for practical tips and actionable strategies to help you integrate your work with your family life. So you can thrive in both without sacrificing either.

• Join Email Community: In this community, you can expect to get email notes, written by me, that focus on all things business systems including processes, client experience and automation. I also believe life systems are important too, so I’ll be sharing content related to home management, self care and more. Plus I’ll give you an inside look into my journey of navigating entrepreneurship as a Christian mom.

List of Favorite Business Tools

• Dubsado (Client Management): Get 20% off your 1st year or month
• Flodesk (Email Marketing): Get 50% off your 1st year
• Showit (Website Builder): Get one month free
• Captivate (Podcast Host): 7 day free trial
• ClickUp (Project Management)
• Castmagic (Content AI Tool)
• Komodo Decks (Screensharing & SOP Creation)
• Descript (Recording & Editing)

Some of the links above may be affiliate links, which means I may earn a commission if you purchase through them, at no extra cost to you. I only recommend products and services I truly believe in and think will be valuable to you.

Connect With Phylicia

• DM me on Instagram: https://www.instagram.com/phyliciapough/
• Connect on Threads: https://www.threads.net/@phyliciapough
• Send me an email: [email protected]
• Visit the website: https://www.themomceosuite.com
• Ask me almost anything form: https://forms.fillout.com/t/1QuqTLxUvqus

In this episode, I dive into why your service-based business might be losing referrals and how to avoid it. Have you ever wondered if your client experience is unknowingly turning away potential referrals? Tune in as we discuss common client experience mistakes and practical ways to enhance them for better word-of-mouth success.

Key Insights

• Understand the importance of clear and timely communication throughout the client journey
• Learn how to simplify processes to avoid overwhelming your clients
• Discover the significance of making it easy for clients to refer your services

Sign up for the Lead to Loyalty Challenge! (May 6th-8th)

For established coaches, creatives & service providers ready to create a client experience that keeps them coming back and referring others!

Love Harmonious Mompreneur? Leave us a rating & review! Your feedback helps this podcast reach more moms in business like you!

Ways I Can Serve You

• Harmony Systems Sprint: A VIP Week where I'll set up the automated workflow for your lead management and/or client experience. The full process includes a pre-sprint meeting to map out your workflow, and time for you to gather the assets needed before the VIP week. And after your VIP Week, you still have 2 weeks of support!
• Workflow Work Session: Only need your workflow mapped out, no automation implementation or CRM setup? Check out this one time session.

• Harmony, No Hustle Private Podcast: Are you tired of trying to juggle your business and family life, only to feel like you're constantly dropping the ball. It's time to say goodbye to the impossible balancing act and embrace something better. Work-life harmony. I created the private podcast Harmony, No Hustle just for moms like you. It's your go-to, faith based resource for practical tips and actionable strategies to help you integrate your work with your family life. So you can thrive in both without sacrificing either.

• Join Email Community: In this community, you can expect to get email notes, written by me, that focus on all things business systems including processes, client experience and automation. I also believe life systems are important too, so I’ll be sharing content related to home management, self care and more. Plus I’ll give you an inside look into my journey of navigating entrepreneurship as a Christian mom.

List of Favorite Business Tools

• Dubsado (Client Management): Get 20% off your 1st year or month
• Flodesk (Email Marketing): Get 50% off your 1st year
• Showit (Website Builder): Get one month free
• Captivate (Podcast Host): 7 day free trial
• ClickUp (Project Management)
• Castmagic (Content AI Tool)
• Komodo Decks (Screensharing & SOP Creation)
• Descript (Recording & Editing)

Some of the links above may be affiliate links, which means I may earn a commission if you purchase through them, at no extra cost to you. I only recommend products and services I truly believe in and think will be valuable to you.

Connect With Phylicia

• DM me on Instagram: https://www.instagram.com/phyliciapough/
• Connect on Threads: https://www.threads.net/@phyliciapough
• Send me an email: [email protected]
• Visit the website: https://www.themomceosuite.com
• Ask me almost anything form: https://forms.fillout.com/t/1QuqTLxUvqus

Are you a mompreneur feeling overwhelmed by the chaos of juggling business and home responsibilities? In this episode, I share why relying on business systems alone isn't enough and how integrating home management systems can bring peace and harmony to your daily life. Discover how a well-managed household can boost your productivity and help you thrive both as a mom and a business owner.

Key Insights

• Learn why integrating life systems with your business routines helps reduce mompreneur overwhelm
• Discover the three essential life systems every mompreneur needs for smoother daily operations
• Get practical tips on starting with your biggest pain point to create a personalized system that simplifies your life

Sign up for the Lead to Loyalty Challenge! (May 6th-8th)

For established coaches, creatives & service providers ready to create a client experience that keeps them coming back and referring others!

Ways I Can Serve You

• Harmony Systems Sprint: A VIP Week where I'll set up the automated workflow for your lead management and/or client experience. The full process includes a pre-sprint meeting to map out your workflow, and time for you to gather the assets needed before the VIP week. And after your VIP Week, you still have 2 weeks of support!
• Workflow Work Session: Only need your workflow mapped out, no automation implementation or CRM setup? Check out this one time session.

• Harmony, No Hustle Private Podcast: Are you tired of trying to juggle your business and family life, only to feel like you're constantly dropping the ball. It's time to say goodbye to the impossible balancing act and embrace something better. Work-life harmony. I created the private podcast Harmony, No Hustle just for moms like you. It's your go-to, faith based resource for practical tips and actionable strategies to help you integrate your work with your family life. So you can thrive in both without sacrificing either.

• Join Email Community: In this community, you can expect to get email notes, written by me, that focus on all things business systems including processes, client experience and automation. I also believe life systems are important too, so I’ll be sharing content related to home management, self care and more. Plus I’ll give you an inside look into my journey of navigating entrepreneurship as a Christian mom.

List of Favorite Business Tools

• Dubsado (Client Management): Get 20% off your 1st year or month
• Flodesk (Email Marketing): Get 50% off your 1st year
• Showit (Website Builder): Get one month free
• Captivate (Podcast Host): 7 day free trial
• ClickUp (Project Management)
• Castmagic (Content AI Tool)
• Komodo Decks (Screensharing & SOP Creation)
• Descript (Recording & Editing)

Some of the links above may be affiliate links, which means I may earn a commission if you purchase through them, at no extra cost to you. I only recommend products and services I truly believe in and think will be valuable to you.

Connect With Phylicia

• DM me on Instagram: https://www.instagram.com/phyliciapough/
• Connect on Threads: https://www.threads.net/@phyliciapough
• Send me an email: [email protected]
• Visit the website: https://www.themomceosuite.com
• Ask me almost anything form: https://forms.fillout.com/t/1QuqTLxUvqus

As a mom entrepreneur, have you ever felt the stress of trying to balance your work and home life, only to find it leaving you feeling overwhelmed and exhausted? In this episode, I challenge the myth of work-life balance, proposing a shift toward achieving harmony through integration and prioritizing what truly matters. Tune in as we explore how to create a harmonious life that reflects the beautiful mix of entrepreneurship and motherhood.

Key Insights

• Learn why I stopped chasing balance and started curating harmony
• Understand what harmony for mom entrepreneurs means
• Learn 6 steps to take to begin experiencing work life harmony

Sign up for the Lead to Loyalty Challenge! (May 6th-8th)

For established coaches, creatives & service providers ready to create a client experience that keeps them coming back and referring others!

Ways I Can Serve You

• Harmony Systems Sprint: A VIP Week where I'll set up the automated workflow for your lead management and/or client experience. The full process includes a pre-sprint meeting to map out your workflow, and time for you to gather the assets needed before the VIP week. And after your VIP Week, you still have 2 weeks of support!
• Workflow Work Session: Only need your workflow mapped out, no automation implementation or CRM setup? Check out this one time session.

• Harmony, No Hustle Private Podcast: Are you tired of trying to juggle your business and family life, only to feel like you're constantly dropping the ball. It's time to say goodbye to the impossible balancing act and embrace something better. Work-life harmony. I created the private podcast Harmony, No Hustle just for moms like you. It's your go-to, faith based resource for practical tips and actionable strategies to help you integrate your work with your family life. So you can thrive in both without sacrificing either.

• Join Email Community: In this community, you can expect to get email notes, written by me, that focus on all things business systems including processes, client experience and automation. I also believe life systems are important too, so I’ll be sharing content related to home management, self care and more. Plus I’ll give you an inside look into my journey of navigating entrepreneurship as a Christian mom.

List of Favorite Business Tools

• Dubsado (Client Management): Get 20% off your 1st year or month
• Flodesk (Email Marketing): Get 50% off your 1st year
• Showit (Website Builder): Get one month free
• Captivate (Podcast Host): 7 day free trial
• ClickUp (Project Management)
• Castmagic (Content AI Tool)
• Komodo Decks (Screensharing & SOP Creation)
• Descript (Recording & Editing)

Some of the links above may be affiliate links, which means I may earn a commission if you purchase through them, at no extra cost to you. I only recommend products and services I truly believe in and think will be valuable to you.

Connect With Phylicia

• DM me on Instagram: https://www.instagram.com/phyliciapough/
• Connect on Threads: https://www.threads.net/@phyliciapough
• Send me an email: [email protected]
• Visit the website: https://www.themomceosuite.com
• Ask me almost anything form: https://forms.fillout.com/t/1QuqTLxUvqus

Show notes: https://themomceosuite.com/episode114

In this episode, I dive into what it truly means to let God lead both my life and business as a Christian mompreneur. Have you ever wondered how to integrate your faith with your entrepreneurial journey? Join me as I share personal stories, insights, and practical strategies for harmoniously blending faith, family, and business. Experience how divine guidance can transform challenges and strengthen trust in God's path.

Key Insights

• How spiritual promptings guide my personal and professional life
• The nudge to align my values with my business connections
• How I strive to keep faith a priority and let it shine through my daily interactions

Sign up for the Lead to Loyalty Challenge! (May 6th-8th)

For established coaches, creatives & service providers ready to create a client experience that keeps them coming back and referring others!

Ways I Can Serve You

• Harmony Systems Sprint: A VIP Week where I'll set up the automated workflow for your lead management and/or client experience. The full process includes a pre-sprint meeting to map out your workflow, and time for you to gather the assets needed before the VIP week. And after your VIP Week, you still have 2 weeks of support!
• Workflow Work Session: Only need your workflow mapped out, no automation implementation or CRM setup? Check out this one time session.

• Harmony, No Hustle Private Podcast: Are you tired of trying to juggle your business and family life, only to feel like you're constantly dropping the ball. It's time to say goodbye to the impossible balancing act and embrace something better. Work-life harmony. I created the private podcast Harmony, No Hustle just for moms like you. It's your go-to, faith based resource for practical tips and actionable strategies to help you integrate your work with your family life. So you can thrive in both without sacrificing either.

• Join Email Community: In this community, you can expect to get email notes, written by me, that focus on all things business systems including processes, client experience and automation. I also believe life systems are important too, so I’ll be sharing content related to home management, self care and more. Plus I’ll give you an inside look into my journey of navigating entrepreneurship as a Christian mom.

List of Favorite Business Tools

• Dubsado (Client Management): Get 20% off your 1st year or month
• Flodesk (Email Marketing): Get 50% off your 1st year
• Showit (Website Builder): Get one month free
• Captivate (Podcast Host): 7 day free trial
• ClickUp (Project Management)
• Castmagic (Content AI Tool)
• Komodo Decks (Screensharing & SOP Creation)
• Descript (Recording & Editing)

Some of the links above may be affiliate links, which means I may earn a commission if you purchase through them, at no extra cost to you. I only recommend products and services I truly believe in and think will be valuable to you.

Connect With Phylicia

• DM me on Instagram: https://www.instagram.com/phyliciapough/
• Connect on Threads: https://www.threads.net/@phyliciapough
• Send me an email: [email protected]
• Visit the website: https://www.themomceosuite.com
• Ask me almost anything form: https://forms.fillout.com/t/1QuqTLxUvqus

Show notes: https://themomceosuite.com/episode113

Ever felt like balancing business and parenting is like juggling with one hand tied behind your back?

In this episode, I get into how motherhood transformed my entrepreneurial journey and the changes I had to make to find harmony in this dual role. I'm sharing my insights on navigating the challenges of integrating business with motherhood and the crucial strategies that helped me thrive.

Key Insights:

• Discover how setting clear boundaries can create space for both work and family
• Learn the powerful impact of implementing systems in business and life
• Understand the importance of prioritizing rest and energy management

Sign up for the Lead to Loyalty Challenge! (May 6th-8th)

For established coaches, creatives & service providers ready to create a client experience that keeps them coming back and referring others!

Ways I Can Serve You

• Harmony Systems Sprint: A VIP Week where I'll set up the automated workflow for your lead management and/or client experience. The full process includes a pre-sprint meeting to map out your workflow, and time for you to gather the assets needed before the VIP week. And after your VIP Week, you still have 2 weeks of support!
• Workflow Work Session: Only need your workflow mapped out, no automation implementation or CRM setup? Check out this one time session.

• Harmony, No Hustle Private Podcast: Are you tired of trying to juggle your business and family life, only to feel like you're constantly dropping the ball. It's time to say goodbye to the impossible balancing act and embrace something better. Work-life harmony. I created the private podcast Harmony, No Hustle just for moms like you. It's your go-to, faith based resource for practical tips and actionable strategies to help you integrate your work with your family life. So you can thrive in both without sacrificing either.

• Join Email Community: In this community, you can expect to get email notes, written by me, that focus on all things business systems including processes, client experience and automation. I also believe life systems are important too, so I’ll be sharing content related to home management, self care and more. Plus I’ll give you an inside look into my journey of navigating entrepreneurship as a Christian mom.

List of Favorite Business Tools

• Dubsado (Client Management): Get 20% off your 1st year or month
• Flodesk (Email Marketing): Get 50% off your 1st year
• Showit (Website Builder): Get one month free
• Captivate (Podcast Host): 7 day free trial
• ClickUp (Project Management)
• Castmagic (Content AI Tool)
• Komodo Decks (Screensharing & SOP Creation)
• Descript (Recording & Editing)

Some of the links above may be affiliate links, which means I may earn a commission if you purchase through them, at no extra cost to you. I only recommend products and services I truly believe in and think will be valuable to you.

Connect With Phylicia

• DM me on Instagram: https://www.instagram.com/phyliciapough/
• Connect on Threads: https://www.threads.net/@phyliciapough
• Send me an email: [email protected]
• Visit the website: https://www.themomceosuite.com
• Ask me almost anything form: https://forms.fillout.com/t/1QuqTLxUvqus

Episode show notes: https://themomceosuite.com/episode112

I'm taking a break from the podcast.. Here's why:

• To focus on my health
• Rework my business systems
• Launch a podcast rebrand

I appreciate your support and encourage you to stay connected with me through my email list or on Threads as I prepare to return with new content in March 2025.

WORK WITH ME

• Harmony Systems Sprint

RESOURCES

• The Mom CEO Suite Masterclass Collection: https://www.themomceosuite.com/masterclass

• CRM: Dubsado - Get 20% off your 1st month (if paying monthly) or 1st year (if paying annually)
• Livestreaming: Streamyard - Get a $10 credit
• Website Hosting: Showit - Get 1 month free

Connect with Phylicia

Threads: https://www.threads.net/@phyliciapough

Connect with The Mom CEO Suite

Website: themomceosuite.com

Instagram: @themomceosuite

Join The Mom CEO Suite Email Community

As we close out 2024, I'm reflecting on the importance of "letting go" to make space for what truly matters. In this episode I share some of the specific things I'm releasing for the upcoming year.

I open up about my journey of embracing a more sustainable approach to my business and life, focusing on what brings me peace and harmony. You'll hear about my desire to simplify my offers and deepen my spiritual commitments, as well as my plans to detoxify my life for better health.

Join me as I encourage you to identify what you might need to let go of, creating room for growth and fulfillment in the new year

LINKS & MENTIONS

• Harmony Systems Sprint
• Andrea Singletary's Social Media Detox Club
• Kay Hillman's $chmoney Mama Membership

RESOURCES

• The Mom CEO Suite Masterclass Collection: https://www.themomceosuite.com/masterclass
• CRM: Dubsado - Get 20% off your 1st month (if paying monthly) or 1st year (if paying annually)
• Website Hosting: Showit - Get 1 month free

Connect with Phylicia

FB: Phylicia Pough

IG: @phyliciapough

Connect with The Mom CEO Suite

Website: themomceosuite.com

Instagram: @themomceosuite

Join The Mom CEO Suite Email Community

Are you ready to achieve Work Life Harmony in the New Year? In this episode, I share essential systems that you can upgrade to create a more fulfilling life as a mompreneur.

We'll dive into improving your client experience, content creation and marketing systems, home management, and self-care routines. By implementing these practical strategies, you can streamline your processes and reduce overwhelm, allowing you to focus on what truly matters.

Join me as I provide tips and real-life examples to help you design a harmonious workflow that supports both your professional and personal life

LINKS & MENTIONS

• Harmony Systems Sprint
• Ep 27. Finding Harmony in Life & Business as a Work From Home Mompreneur
• Ep 53. 7 Things That Made My Life Easier as a Work From Home Mom in Business

RESOURCES

• The Mom CEO Suite Masterclass Collection: https://www.themomceosuite.com/masterclass
• CRM: Dubsado - Get 20% off your 1st month (if paying monthly) or 1st year (if paying annually)
• Website Hosting: Showit - Get 1 month free

Connect with Phylicia

FB: Phylicia Pough

IG: @phyliciapough

Connect with The Mom CEO Suite

Website: themomceosuite.com

Instagram: @themomceosuite

Join The Mom CEO Suite Email Community