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We talk about how a successful onboarding process alllllll the time, but we don't want to leave out offboarding either!
Offboarding a client effectively can be just as crucial as onboarding. The first impression may be an important one, but the last impression can be very memorable. Plus, creating an offboarding process can help you out too! Anytime you can streamline and organize a process, that's just a little more time that you can have to focus on other things.
Let's go through the offboarding process together. Tune in!
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the Social Savvy Collective community on Instagram: https://www.instagram.com/socialsavvycollective/
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
If you are looking for more resources and templates as a social media manager, browse our digital shop for social media managers: https://www.socialsavvyhq.co/shop
Need a contract for your social media management business? In less than 10 minutes, your attorney-prepared and peer-reviewed agreement can be in the hands of your clients: https://thecontractshop.com/products/social-media-manager-contract-template?ref=jessicahobbs1
For show notes and more, go to https://www.socialsavvyhq.co/podcast
Love listening? We would appreciate it if you would leave a rating and review to support the show!
Are you capturing testimonials?
Testimonials are such a good reassurance for potential clients to know that current/past clients actually have worked with you and have received those amazing results. They are the perfect addition to your portfolio!
Tune into this week's episode to learn about how you can ask your social media management clients for testimonials!
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
For show notes and more, go to https://www.socialsavvyhq.co/podcast
If you found value, I would appreciate it if you could leave a rating and review to support the show!
Losing a client can be a really difficult, and sometimes uncomfortable situation if you haven't experienced it before.
Clients can leave for all sorts of different reasons, budget cuts, direction changes, or it could be because you don't fit well together. Whatever the reason is, how you handle the situation will make all the difference!
Don't break out the tissues and Ben & Jerry's quite yet, instead let's make the most out of this situation. Tune in!
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
For show notes and more, go to https://www.socialsavvyhq.co/podcast
If you found value, I would appreciate it if you could leave a rating and review to support the show!
How great is it when we have a social media management client that we perfectly gel with?
However, we can't get there without a discovery call. More so, an effective client discovery call!
In order for your discovery call to be actionable and effective, we need to be sure to ask the right questions that will not only help us get to know them and their business but also will tell if we will work well together in the long run!
We won't say that there is only one question that will sum up you're entire working relationship together; however, we do have a question we ALWAYS ask because it has become such a good way to gauge potential clients.
So, what is it you ask? Tune into this week's episode to find out!
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
For show notes and more, go to https://www.socialsavvyhq.co/podcast
If you found value, I would appreciate it if you could leave a rating and review to support the show!
Can you actually close sales on Instagram?
Yes, you can! Today's guest is Natasha Hipwell - the owner of The Online Hero, an Instagram Engagement and Lead Generation Agency. We dive into how you can increase your brand awareness on social media, generate more leads for your business, specializing in engagement/lead generation as a social media manager, and how to scale into an agency model.
Meet Natasha Hipwell
Natasha Hipwell is the owner of The Online Hero - an Instagram Engagement & Lead Generation Agency. She helps busy coaches, consultants, and course creators increase brand awareness and increase sales through done-for-you Instagram engagement and lead generation.
Connect with Natasha Hipwell
You can connect with Natasha online at https://theonlinehero.com/ and on Instagram at https://www.instagram.com/theonlinehero_/ and https://www.instagram.com/natashahipwellcoaching/.
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
For show notes and more, go to https://www.socialsavvyhq.co/podcast
If you found value, I would appreciate it if you could leave a rating and review to support the show!
How do you attract dream clients?
In this episode, we'll cover how the one thing everyone says you need is already inside of you *cough* that's your niche. The riches are in the riches! Your business foundation is now solid, and it's time to start attracting those dream clients in your niche.
We're re-airing our exclusive content from the 5-day challenge, the Social Boss Sprint for this week's episode!
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
For show notes and more, go to https://www.socialsavvyhq.co/podcast
If you found value, I would appreciate it if you could leave a rating and review to support the show!
Are your processes in order for managing client accounts?
Before you work with clients, you need to have your systems in order. This will help you know exactly what you will do for the client, how you'll manage the project and their expectations, and how you'll deliver great results.
We're re-airing our exclusive content from the 5-day challenge, the Social Boss Sprint for this week's episode!
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
For show notes and more, go to https://www.socialsavvyhq.co/podcast
If you found value, I would appreciate it if you could leave a rating and review to support the show!
Do you know what the best tool is when finding clients? Your portfolio!
Your portfolio will be the best tool that you have in your tool belt. It showcases your work, your experience, and helps potential clients know that they want to hire YOU. Whether you haven't worked with clients yet, or haven't created a portfolio, we're going to do that today.
We're re-airing our exclusive content from the 5-day challenge, the Social Boss Sprint for this week's episode!
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
For show notes and more, go to https://www.socialsavvyhq.co/podcast
If you found value, I would appreciate it if you could leave a rating and review to support the show!
Need help creating your packages?
Let's package up your skills and expertise into a package that you can 1) deliver to get results for your clients, and 2) clients will say heck yes to.
We're re-airing our exclusive content from the 5-day challenge, the Social Boss Sprint for this week's episode!
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
For show notes and more, go to https://www.socialsavvyhq.co/podcast
If you found value, I would appreciate it if you could leave a rating and review to support the show!
Do you have a magnetic brand?
You have the skills, you have the passion, and you have... well what makes you unique.
In this episode, we're going to use that to define your magnetic social media management business brand. We're re-airing our exclusive content from the 5-day challenge, the Social Boss Sprint for this week's episode!
Connect with Social Savvy
Connect with Jessica on Instagram: https://www.instagram.com/socialsavvyhq
Join the free Social Savvy Collective Community for social media managers: https://www.facebook.com/groups/socialsavvycollective
Ready to create your own social media business that fuels your dream life? Whether that is financial freedom, time freedom, or anything else — this guide is your ultimate roadmap to building a sustainable social media management business: https://programs.socialsavvyhq.co/smm-roadmap
For show notes and more, go to https://www.socialsavvyhq.co/podcast
If you found value, I would appreciate it if you could leave a rating and review to support the show!
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