Are you telling your clients what they need instead of asking them? Becky says you need to listen — including the criticism. You don’t always have to be right, but you do want to be happy.
Purchase Becky's new book here: http://store.bobpikegroup.com/bk-creative-training-a-train-the-trainer-field-guide/
Podcast available on iTunes here: https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2
And on the web here: http://www.bobpikegroup.com/Resources/podcasts-and-videos