Healthcare Communication: Effective Techniques for Clinicians

F. Daniel Duffy, MD, discusses Communication Techniques to Help Patients Change, such as the Ask Tell Ask Technique and the most time-saving question in the patient interview. He is the author of the DocCom module on Promoting Adherence and Health Behavior Change.

Ron Epstein, MD, discusses how clinicians can practice mindfully. Read his book, Attending: Medicine, Mindfulness and Humanity. He is the author of the DocCom module on Mindfulness and Reflection in Clinical Training and Practice.

Dr. Surendra Marur talks about assigning on-line communication skills modules to residents after the Match in March and before orientation to improve skills. Excerpted from a webinar on the DocCom YouTube channel.

Geoffrey Williams, MD, PhD, discusses techniques on how to motivate patients to change. He is the author of the DocCom module Motivating Healthy Diet and Physical Activity.

Maysel Kemp White, PhD, MFT, FAACH, discusses team formation and the keys to successful team work. She is the author of the DocCom module High Performance Teams: Diversity and RESPECT.

Rick Street, PhD, discusses his research, practice and teaching of effective healthcare communication skills.

Beth Lown, MD, Medical Director at the Schwartz Center for Compassionate Healthcare, discusses recent research around compassion. She introduces a social neuroscience-based model and behavioral framework for compassionate collaborative care illustrated by clinical stories. She talks about the positive power of compassion and potential strategies we can use to build cultures of compassion and collaboration.

John Christensen, PhD, discusses the "as soon as" syndrome; carrying load and its equation as a predictor of burnout; organizational burnout; and courses that institutions can conduct to help with burnout and depression. He is the author of the DocCom module Balance & Self Care.

Listen to William Clark, MD discuss the history of communication between clinicians and patients. He is the former managing editor of DocCom and the author of the DocCom module on Alcohol: Interviewing and Advising.

Listen to William Clark, MD discuss the history of communication between clinicians and patients. He is the former managing editor of DocCom and the author of the DocCom module on Alcohol: Interviewing and Advising.