Healthcare Intelligence Network

The NPI implementation deadline is less than 175 days away, but only 1.5 million NPIs have been issued to date. Listen to Matt Wallach, Health Market Science's chief marketing officer, described the wide-reaching implications of NPI use, the ideal management team to direct the implementation effort, and the provider and payor education that must occur to avoid "potentially severe" issues related to the May 2007 deadline. Wallach and Lynn Somers Syrek, director of operations support and NPI project manager at Coventry Health Plans, described what steps organizations need to take to ensure compliance by the May 2007 NPI deadline during a December 12th audio conference, NPI: Strategies for an Implementation Process To Meet the May 2007 Deadline.

Lynn Somers Syrek, director of operations support and NPI project manager at Coventry Health Plans, described how Coventry is preparing for the NPI deadline and the type of training the organization is providing to its employees. Matt Wallach, Health Market Science's chief marketing officer, and Syrek described what steps organizations need to take to ensure compliance by the May 2007 NPI deadline during a December 12th audio conference, NPI: Strategies for an Implementation Process To Meet the May 2007 Deadline.

Miscommunication during the care transition puts elderly patients at risk for reduced quality of care, poorer outcomes and unnecessary procedures, according to Gregg Lehman, president and CEO of Inspiris. He defines the key players on the care transition team, suggests strategies for improving communications during this crucial phase and describes his organization's approach to dual eligibles who find themselves at this healthcare crossroad. Lehman, along with Danielle Butin, director of health services at Oxford Health Plans, a United Healthcare Company, described how their organizations are coordinating the care of Medicare patients as they transition through the healthcare system to minimize costly episodes of care during a November 30th audio conference, Managing Transitions to Care for Medicare Patients to Avoid Costly Inpatient Admissions.

Colleen Perkins, health strategies consultant with Mayo Clinic Health Management Resources, describes the type of individuals that make telephonic health coaching calls and how participants are assessed for readiness to change during an initial intake call. Perkins also explains the flow of the assessment call and subsequent coaching calls. Ms. Perkins and Dr. Dennis Richling, medical director, vice president for CorSolutions, a Matria Company, presented at an April 5, 2006 audio conference, Telephonic Health Coaching: How It Can Improve Your Population Health Management Programs.

Dr. Dennis Richling, medical director, vice president for CorSolutions, a Matria Company, explains why telephonic health coaching is becoming more relevant with the growth of consumer-directed healthcare plans and patient self-management. Colleen Perkins, health strategies consultant with Mayo Clinic Health Management Resources, and Dr. Richling presented at an April 5, 2006 audio conference, Telephonic Health Coaching: How It Can Improve Your Population Health Management Programs.

Joan McCarthy, vice president and communication consultant at AON Consulting, provides a list of factors that lead to the best open enrollment results. McCarthy and Paul Harris, senior consultant with Hewitt Associates along with Hilary Mitchell, director, voluntary benefits programs with Pitney Bowes presented at a May 24, 2006 audio conference, Health Plan Open Enrollment: Strategies To Improve Results.

Paul Harris, senior consultant with Hewitt Associates, explains why the having a health fair during open enrollment season might be counterproductive and what the ideal timing is for a health fair. Joan McCarthy, vice president and communication consultant at AON Consulting and Harris along with Hilary Mitchell, director, voluntary benefits programs with Pitney Bowes presented at a May 24, 2006 audio conference, Health Plan Open Enrollment: Strategies To Improve Results.

Paul L. Green, director, clinical quality improvement, John F. Kennedy Memorial Hospital, describes the growth of public interest in hospital report cards and whether these report cards truly make a difference among consumers as they select sites of care. Green and Christine Profita Orok, project leader of cost and quality at Blue Cross Blue Shield of Massachusetts, presented at a June 7, 2006 audio conference, Healthcare Report Cards: How to Get an A+ in the Public Reporting of Healthcare Quality Data.

Christine Profita Orok, project leader of cost and quality at Blue Cross Blue Shield of Massachusetts, defines the goals and principles of its quality reporting program. Paul L. Green, director, clinical quality improvement, John F. Kennedy Memorial Hospital and Profita Orok presented at a June 7, 2006 audio conference, Healthcare Report Cards: How to Get an A+ in the Public Reporting of Healthcare Quality Data.

Dr. Susan Butterworth , director of health services at Oregon Health and Science University, describes how to recognize when a patient is ready for self-management, help patients prepare for coaching and the elements of motivational interviewing training, certification, requirements and benefits. Dr. Butterworth and Mr. Roger Reed, executive vice president for marketing operations at Gordian Health Solutions presented at our audio conference, Integrating Health Coaching Into a Comprehensive Health Management Effort.