Healthcare organizations have been improving their "Digital Front Doors". The goal, for most, is to make it as easy as possible for patients to find and book appointments through online channels like websites and apps. Piedmont Healthcare, however, didn’t stop there. They have rolled in wayfinding, call centers, and in-person electronic registration as well. Why? Because they are driven to meet patients where they are.   

Healthcare IT Today sat down with Katie Logan, Chief Consumer and Strategy Officer and Jen Melby, Executive Director of Consumer Experience & Digital Innovation at Piedmont Healthcare to hear more about their work in this area.  

Learn more about Piedmont Healthcare: https://www.piedmont.org/   

Learn more about Gozio:  https://www.goziohealth.com/   

Find more great health IT content: https://www.healthcareittoday.com/

If the future of healthcare is built on the back of data (and I assure you it is), then it is extremely important to know what a healthcare organization looks like that has access to clean, high quality data.  A man with deep experience cleaning healthcare organization's data so it can be trusted and used is Mark McCurry, President and CEO at Verinovum.  We sat down with McCurry at the ViVE 2022 conference to learn more about the range of experiences he's had with organizations using their health data.  

Learn more about Verinovum: https://www.verinovum.com/ 

Find more great Health IT content: https://www.healthcareittoday.com/

While at the HIMSS 2022 conference, I sat down with Bob Rogers, AI Expert in Residence Center for Digital Health Innovation at UCSF, and Sri Ambati, CEO & Co-Founder at H2O.ai, to learn about a really interesting project that Rogers was working on at UCSF.  When he started the project, he asked a number of experts about how to solve the problem and they said that it wasn’t possible.  Rogers turned to H2O.ai and their Document.ai solution to solve the problem.  

Learn more about H2O.ai: https://h2o.ai/ 

Find more great Health IT content: https://www.healthcareittoday.com/

The shift to work-from home and COVID disruptions forced a range of industries to deploy next-gen technologies at an accelerated rate without a commensurate increase in spending. Healthcare organizations were on the frontline of these developments and had to adapt rapidly to deal with the medical emergency effectively and efficiently.  This was the topic of discussion at the Dell Technologies booth during the HIMSS 2022 conference.  

Learn more about Dell Technologies: http://delltechnologies.com/healthcare 

Find more great health IT content: https://www.healthcareittoday.com/

At the HIMSS 2022 annual conference, I was able to sit down with Amato Amarain, CFO, Medical Group at RWJBarnabas Health, and Nora Lissy, RN, BSN, MBA, VP, Healthcare Consulting and Implementation, SME at Dimensional Insight, to talk about the problem of combining data across disparate systems and how RWJBarnabas Health has worked to solve this problem and be able to leverage that data to benefit their organization and patients.  

Learn more about Dimensional Insight: https://www.dimins.com/ 

Find more great health IT content: https://www.healthcareittoday.com/

Prior Authorizations are the bane of doctors existence and they affect the patient as well. Recently, I was able to sit down with Joe Anstine, CEO, and co-founder of PriorAuthNow , a company that is working to ease the tensions and difficulties of prior authorizations, to dive into this topic.  

Learn more about PriorAuthNow: https://www.priorauthnow.com/ 

Find more great health IT content: https://www.healthcareittoday.com/

While many are still calling to #axthefax, the reality is that fax is here to stay in healthcare for the foreseeable future.  If there was a better solution, we'd have moved there already.  However, fax is the most interoperable part of healthcare and healthcare organizations send and receive thousands of faxes every day.  

What does need to disappear is legacy fax infrastructure and poorly implemented and maintained digital fax that is costing healthcare organizations money and putting patients at risk.  While at the ViVE conference, I sat down with Barry Clark, President at WestFax, to discuss this and to learn about the launch of the new WestFax Comprehend product.  

Learn more about WestFax: https://www.westfax.com/ 

Find more great health IT content: https://www.healthcareittoday.com/

While the EHR has solved many problems (remember doctors' handwriting?), healthcare still faces the ongoing challenge posed by paper and manual processes.  This is what Stephanie Lahr, M.D., CHCIO, CIO and CMIO at Monument Health, and her team faced.  Thousands of faxes were still being sorted manually which took up too much of her staff's precious time.  To address this problem she turned to Sudish Mogli, Chief Technology Officer at Healthcare Triangle, and his team to leverage their automation to save time and reduce the friction associated with these manual processes.  

Learn more about Healthcare Triangle: https://www.healthcaretriangle.com/ 

Learn more about Monument Health: https://monument.health/ 

Find more great healthcare IT content: https://www.healthcareittoday.com/

We all know in life that there are some things that are just better than others.  For example, name brand corn flakes are just better than generic ones.  Turns out, the same is true with health IT software and more specifically legacy application and archiving solutions.  That’s the experience Dave Lundal,  CIO at Children’s Minnesota, and Dave Skordahl, VP Business Development at Harmony Healthcare IT, shared with me at the ViVE 2022 conference in Miami.  

Learn more about Harmony Healthcare IT: https://www.harmonyhit.com/ 

Find more great health IT content: https://www.healthcareittoday.com/

It's a massive undertaking to write a health IT book.  Of course, leave it to Prashant Natarajan,VP of Strategy and Products at H2O.ai, to author not just one, but two very popular healthcare big data, machine learning, and AI book.  Readers of the site will likely be familiar with his best selling book "Demystifying Big Data and Machine Learning for Healthcare."  Now, Natarajan has published a second book called "Demystifying AI for the Enterprise."  

We wanted to give readers of Healthcare IT Today a preview of this new book since AI has become so important in healthcare.  In the video below, Natarajan shares a quick overview of what you can expect in the book.  Plus, we dive into the idea of imagination and the somewhat surprising role it plays in AI.    

Check out Prashant's latest book "Demystifying AI for the Enterprise": https://amzn.to/3GXPOAB 

Find more great Health IT Content: https://www.healthcareittoday.com/