Stewart Gandolf interviews Jessica Lopez & John Cihomsky, Multi-Cultural Community Relations & VP, PR, Communications, Sharp healthcare. Stewart, John, and Jessica discuss using the right tools to reach the hispanic community and segments within the group and more.

Read our blog on this podcast here:

https://healthcaresuccess.com/blog/podcast-interview/sharp-healthcare-building-credibility-hispanic-community.html

Stewart Gandolf interviews Paul Matsen, Chief Marketing and Communications Officer, Cleveland Clinic. Stewart and Paul discuss "how the world-renowned Cleveland Clinic has successfully built a widely recognized and trusted brand".

Read our blog on this podcast here:

https://healthcaresuccess.com/blog/podcast-interview/cleveland-clinic-builds-brand-recognition-via-multichannel-marketing.html

Stewart Gandolf interviews Dennis Jolley, formerly Senior Director of Marketing for the University of Utah Health Care system

Stewart Gandolf interviews Leah Binder, CEO The LeapFrog Group. Stewart and Leah discuss comparing performance on the national standards of safety, quality, and efficiency, and more.

Read our blog on this podcast here:

https://healthcaresuccess.com/blog/podcast-interview/new-era-healthcare.html

Lonnie Hirsch interviews Shannon Morris, Service Excellence Manager, Children's National Health System. Lonnie and Shannon discuss peer coaches and how other organizations can get started on building a Peer Coaching program.

Read our blog on this podcast here:

http://www.healthcaresuccess.com/blog/podcast-interview/leveraging-peer-coaches-role-models-grassroots-champions.html

Stewart Gandolf interviews James Merlino, MD, Chief Experience Officer, Press Ganey. Stewart and James discuss patient experience and the secrets to improving it.

Read our blog on this podcast here:

http://www.healthcaresuccess.com/blog/podcast-interview/leadership-lessons-improve-patient-experience.html

Sam Jones interviews Julie Moretz & Kathy Vermoch, Associate Vice Chancellor & Patient Experience Leader, UAMS. Sam, Julie, and Kathy discuss how personal stories can make a big difference, mindset change, and using patient engagement as a powerful tool.

Read our blog on this podcast here:

http://www.healthcaresuccess.com/blog/podcast-interview/new-mindset-partnering-patients-never-patient-experience-summit-podcast.html

Sam Jones interviews Pamela Greenhouse, Director of PFCC Innovation Center UPMC. Sam and Pamela discuss demonstrating value, and day-to-day usefulness, to managers and employees, challenges, lessons learned, successes, and more.

Read our blog on this podcast here:

https://healthcaresuccess.com/blog/podcast-interview/20285.html

Lonnie Hirsch interviews Marcy Marshall, Director of Employee Communications, Geisinger Health. Lonnie and Marcy discuss social business and changing culture in leaders relationship with their employees.

Read our blog on this podcast here:

https://healthcaresuccess.com/blog/podcast-interview/social-business-intranet-empowers-engages-geisinger-health-employees.html

Lonnie Hirsch interviews Jamey Shiels, Senior Director of Key Business, Aurora Healthcare. Lonnie discusses with Jamey, his 2014 SHSMD presentation, how Aurora planned and launched it’s specialized app for primary care patients, and more.

Read our blog on this podcast here:

https://healthcaresuccess.com/blog/podcast-interview/extending-primary-care-connection-mobile-experiences.html