In this episode of Hello Frances, Shantelle sits down with John Tondello and Carrie Summerlin from SimpleHR to explore creativity in a place most people don’t expect to find it — Human Resources. Far from the reputation of being all rules and regulations, this conversation uncovers how creative thinking shows up in sales, relationship-building, and supporting business owners in meaningful ways.

John and Carrie share the unique ways they approach problem-solving, adapt to diverse business needs, and communicate the SimpleHR story with authenticity. They also reflect on the moments that remind them why their work matters — the wins, the impact, and the human connections that make their roles so rewarding.

In this episode of Hello Frances, Shantelle Dedicke chats with the adventurous Shantelle Hernandez about the transformative year that reshaped her life, business, and creative work. After intentionally pausing their thriving homebuilding company Shantelle and her family set off to travel the world; unaware of how dramatic that journey would become.

She shares the story of living aboard a yacht, the night it crashed into a rock wall off Kimolos, Greece, and the emergency evacuation that followed. The experience inspired Hernandez’s role as the family’s primary storyteller on their YouTube channel, We Are Out to Discover (https://www.youtube.com/@weareouttodiscover), where they now blend travel, lessons learned abroad, and a fresh return to the building industry.

Tune in for a powerful conversation about intuition, resilience, and reinvention!

In this episode of Hello Frances, host Shantelle Dedicke talks about Emerald Coast Title Services’ Thanksgiving Basket Challenge and what it means to live out our core value of “Give Generously.” She reflects on how giving isn’t just for the holiday season and shares practical tips on what to include in your baskets to make a meaningful impact for families in need. Tune in to hear Shantelle’s thoughts on how small acts of generosity can make a big difference!

Want to donate a basket for a family in need? Visit https://www.facebook.com/share/p/1CoLq4BcLv/ to learn more about the Thanksgiving Basket Challenge.

In this episode of Hello Frances, Shantelle dives into the importance of clarity in creative leadership. She explains why it’s crucial for an agency to clearly define what it does (and doesn’t) want to do, and how great work is developed through time and intention, not quick fixes. Shantelle also discusses the value of aligning core principles across the team and with clients, emphasizing consistency over speed and the pitfalls of taking shortcuts. When leadership is grounded in clarity, consistency, and shared values, it creates the foundation for authentic creativity to thrive.

In this episode of Hello Frances, Shantelle shares how supporting the arts has always been woven into the fabric of Frances Roy Agency. She reflects on her decade-long involvement with the Mattie Kelly Arts Foundation, which celebrates its 30th anniversary this year. As Shantelle concludes her 10th and final year as a board member, she discusses the power of creative advocacy and the importance of recognizing and uplifting artists.

We’re also celebrating our own Senior Director of Design, Janae Erickson, who will showcase her digital art at the Arty Kickoff Party on October 24, 2025. The party will be an exciting start to the 30th Annual Festival of the Arts, where our own Account Manager, Annalise Dedicke, will be featured in the Collaborative Art tent!

Creativity is at the heart of everything we do at Frances Roy, and this episode is a reminder of why supporting the arts matters more than ever.

Join us for the Arty Kickoff Party! Secure tickets at https://app.arts-people.com/?show=300473

In the final episode of Dynamic Pairings, Shantelle (Enneagram 8) and Hillaree (Enneagram 6) explore how their strengths complement each other in the workplace. Shantelle brings bold ideas and initiative, while Hillaree carefully thinks things through and helps bring those ideas to life with precision and support.

They reflect on the importance of building trust early in their working relationship, noting that both of their types are cautious about giving trust too quickly. Frequent check-ins and open communication have become a foundation of their collaboration, allowing them to navigate challenges, align on goals, and achieve results together.

In this episode of Dynamic Pairings, Nicole (Enneagram 7) and Ana (Enneagram 2) share how their strengths create a powerful partnership. Nicole brings big-picture creativity, energy, and enthusiasm, constantly sparking new ideas and fresh approaches. Ana channels her natural focus, dependability, and desire to be helpful into making those ideas a reality through thoughtful execution and beautiful design.

Together, they show how the supportive, service-oriented nature of an Enneagram 2 pairs seamlessly with the adventurous, visionary outlook of an Enneagram 7. Their collaboration proves how generosity, imagination, and follow-through combine to create meaningful results for the team and clients alike!

In episode 4 of Dynamic Pairings, we hear from Janae (Enneagram 9) and Gregory (Enneagram 5), two teammates who prove that direct communication and flexibility can go hand in hand. Gregory brings depth through his love of research and big-picture thinking, while Janae brings creativity and vision to every project. Together, they balance the back end and the design side of website work, creating a partnership that is both efficient and inspiring. Their collaboration shows how focus, curiosity, and artistry combine to get things done.

In Episode 3 of Dynamic Pairings, we explore how two very different Enneagram types can create a working relationship built on trust, balance, and mutual respect. Kelsey (Type 7) and Jacie (Type 1) may approach the world from opposite ends of the spectrum, but their partnership proves that contrast can be a strength.

Kelsey brings energy, creativity, and a flexible mindset that helps ideas flow and teams stay inspired. Jacie offers structure, dependability, and a strong sense of purpose that keeps things grounded and moving forward. Together, they talk about how they’ve learned to appreciate each other’s instincts and how their dynamic leads to more thoughtful collaboration and better outcomes.

In this episode of Dynamic Pairings, we’re exploring the dynamic between Enneagram 2 and Enneagram 4: The Helper and The Individualist. Jodie shares how her natural instinct is to be helpful, always willing to do more, and support the people around her. Annalise reflects on how being in tune with her own emotions helps her recognize when others are processing theirs, too. Together, they offer a heartfelt and honest look at how empathy, awareness, and care shape the way they work, both independently and as a team. It’s a conversation about emotional intelligence, connection, and the beauty of collaboration between two heart-centered Enneagram types!