Hey Charles

Hey Charles

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Hey Charles episodes

  • The Dark Side of Business Security: Danny Champness on Protecting What’s Yours

    In the podcast, Charles Ernst interviews Danny Champness, the founder of Virtus Security, who shares insights on enhancing personal and corporate security. Danny discusses his experience in law enforcement & private security, emphasizing the importance of ongoing training and situational awareness. He provides practical tips for improving home security, such as better lighting and door reinforcement, while also highlighting the rise in property crimes and the need for proactive measures. The conversation underscores the value of understanding human behavior and intuition in preventing security threats.

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀

    Key Moments:

    Danny's Background and Transition to Private Security (00:00:58 - 00:01:31): Danny shares his journey from law enforcement, where he served for 18 years, to becoming a private security consultant and the founder of Virtus Security, driven by a desire to make communities safer.

    The Role of Training and Special Forces Collaboration (00:02:58 - 00:03:14): Danny talks about the importance of ongoing training and how he collaborates with Special Forces annually to stay sharp and ensure the highest level of service for his clients.

    Corporate Security and Vulnerability Assessments (00:04:02 - 00:05:11): Danny discusses his experience in corporate security, particularly his work in conducting vulnerability assessments for companies, where he simulates break-ins and other security breaches to identify weaknesses.

    Importance of Situational Awareness (00:10:22 - 00:11:14): Danny emphasizes the importance of situational awareness in both personal and professional settings, noting that being aware of one's surroundings can significantly reduce the risk of being involved in dangerous situations.

    Simple Yet Effective Home Security Measures (00:14:00 - 00:14:46): He shares practical advice on improving home security, such as enhancing lighting, reinforcing doors, and ensuring proper visibility around the property, which can deter potential intruders.

    Common Security Threats and Crime Trends (00:17:35 - 00:18:00): Danny highlights the current trends in crime, particularly the rise in property crimes and burglaries, and discusses how these threats can be mitigated through proactive security measures.

    The Human Element in Security (00:18:26 - 00:19:31): He stresses the importance of understanding human behavior and intuition in security, explaining how recognizing subtle signs and trusting one's instincts can prevent many crimes before they happen​

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    money, business, ceo, investing, make money, business tips, get rich, money game plan, money mindset, podcast

    31 min
  • How To Create Wealth in 2024

    In his latest podcast, Charles Ernst discusses strategies for creating wealth in 2024, with a focus on acquiring existing businesses. He highlights the opportunity presented by small and medium-sized businesses owned by baby boomers who lack exit strategies and are looking to retire. Charles emphasizes the potential of using seller financing, where the buyer can learn the business and eventually buy it out over time. He also discusses alternative financing options like SBA loans and partnering with investors. Throughout the episode, Charles stresses the importance of preparation, goal setting, and doing thorough research before approaching business owners. He encourages listeners to seize the moment, as opportunities to acquire profitable businesses may not last long.

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀

    Key Moments:

    Encouragement to Start a Business (00:00:06 - 00:00:37): Charles emphasizes that one of the best ways to create wealth in 2024 is by going into business for yourself, even though it might not be the easiest path.

    Opportunity in Acquiring Existing Businesses (00:01:09 - 00:01:38): He highlights the potential of acquiring small and medium-sized businesses owned by baby boomers who lack an exit strategy, presenting a significant opportunity for motivated individuals.

    The Concept of Seller Financing (00:05:01 - 00:05:52): Charles introduces the idea of seller financing as a viable method to acquire a business without needing substantial upfront capital, allowing buyers to learn the business and buy out the owner over time.

    The Importance of Sweat Equity (00:07:52 - 00:08:13): He discusses the concept of sweat equity, where one works within the business, contributing to its growth while structuring a deal to eventually take ownership.

    Alternative Financing Options (00:09:40 - 00:10:14): Charles explores other financing methods, such as obtaining an SBA loan or partnering with investors, for those who prefer not to rely on seller financing.

    The Role of Business Brokers (00:13:10 - 00:14:08): He suggests working with business brokers as a starting point to find businesses for sale, noting that they can provide valuable insights and connections to potential deals.

    Importance of Preparation and Goal Setting (00:12:32 - 00:13:10): Charles stresses the need for thorough preparation and goal setting when approaching business owners, ensuring that you know what you want and are ready to present a compelling case for why they should sell to you

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    money, business, ceo, investing, make money, business tips, get rich, money game plan, money mindset, podcast

    19 min
  • From Failure to Fortune: Guide to Resilience in Business

    In this episode, Charles Ernst emphasizes that failure is an inevitable part of the entrepreneurial journey, occurring at various stages. He encourages entrepreneurs to embrace failure as a learning opportunity by analyzing the root causes and obtaining feedback from knowledgeable sources. Documentation of failures is crucial for reflection and future reference, aiding in continuous improvement. Maintaining a positive mindset is essential, viewing failures as temporary setbacks that contribute to progress. Ernst highlights the importance of practicing self-compassion and not being overly critical of oneself during tough times. Visualizing success, setting achievable goals, and using failures as catalysts for innovation and creativity are key strategies. Lastly, resilience and mental toughness are vital, along with leveraging a support network to navigate challenges and stay motivated.

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀

    Key Moments:

    00:00:00 - Introduction: Charles Ernst introduces the topic of overcoming failure in business and emphasizes the inevitability of encountering failures as an entrepreneur.

    00:00:37 - Embrace Failure: Discusses the importance of embracing failure and using it as a learning opportunity by analyzing and reflecting on what went wrong.

    00:02:14 - Document Failures: Highlights the significance of documenting failures to understand and learn from them accurately.

    00:03:28 - Practice Self-Compassion: Stresses the need for self-compassion and not being too hard on oneself when things don't go perfectly.

    00:04:11 - Visualize Success: Encourages entrepreneurs to visualize their success and set clear goals to stay motivated.

    00:05:05 - Innovate from Failure: Talks about using failure as a catalyst for innovation and problem-solving.

    00:06:20 - Take Risks: Emphasizes the necessity of taking risks and experimenting to grow and improve the business.

    00:13:18 - Encourage a Growth Mindset: Advises leaders to instill a growth mindset in their team by learning from failures and continuously improving.

    00:17:18 - Recognize Achievements: Highlights the importance of recognizing and celebrating team achievements to boost morale and motivation.

    00:20:00 - Closing Remarks: Charles concludes the podcast by reiterating the importance of resilience, mental toughness, and leveraging failures as stepping stones to success.

    🔥 FOLLOW ON ALL PLATFORMS 🔥

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    • Youtube - @HeyCharlesBiz

    money, business, ceo, investing, make money, business tips, get rich, money game plan, money mindset, podcast

    21 min
  • Why Customer Service Makes Me So Frustrated In My Business

    In the podcast episode, Charles Ernst discusses the frustrations and challenges of modern customer service. He describes how interactions with clueless employees and unresponsive companies often leave customers feeling frustrated and undervalued. Ernst emphasizes the importance of knowledgeable staff, effective communication, and responsiveness in providing a positive customer service experience. He expresses disappointment in the lack of improvements based on customer feedback and stresses that good customer service is crucial for business success. Ernst encourages businesses to listen to their customers, train their staff, and prioritize treating customers with respect. Ultimately, he advocates for raising the standards of customer service to ensure that customers feel heard and valued.

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀

    Key Moments:

    00:00:00 - Introduction and the main topic: customer service frustrations.

    00:01:00 - Description of common negative experiences in customer service.

    00:02:05 - Ernst's views on the importance of good customer service for business success.

    00:03:45 - Frustration with the lack of response and follow-up from companies.

    00:04:29 - Discussion on companies ignoring customer feedback and the implications.

    00:06:03 - Ernst's emphasis on the need for respect and responsiveness in customer service.

    00:07:00 - Conclusion and encouragement for businesses to improve customer service practices.

    🔥 FOLLOW ON ALL PLATFORMS 🔥

    • Instagram - @heycharles77

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    • Twitter - @heycharles77

    • Youtube - @HeyCharlesBiz

    money, business, ceo, investing, make money, business tips, get rich, money game plan, money mindset, podcast

    8 min
  • Don't Be A Failure When Leading Your Team As A Business Owner

    Don't Be A Failure When Leading Your Team As A Business Owner

    In this episode, Charles Ernst dives into what it takes to be an exceptional leader, emphasizing the transformative power of great leadership on both business and personal lives. He highlights the importance of leading by example, which involves understanding the inner workings of an organization by immersing oneself in daily operations. Charles shares his experience of working side by side with his team to uncover and address bottlenecks, inefficiencies, and communication breakdowns. Bringing in a business coach to facilitate team development and improve company culture was a game-changer for his organization. He underscores the significance of effective communication and tailoring communication styles to connect with different personality types within the team. Balancing intuition with solid data is another key aspect of leadership, allowing leaders to validate their instincts and make informed decisions. Finally, Charles encourages leaders to embrace continuous learning and adaptation, summarizing his core principles: lead by example, communicate effectively, and balance intuition with data.

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀

    Key Moments:

    1. 00:00:01 - Introduction to the power of great leadership.
    2. 00:00:41 - Leading by example by understanding the inner workings of the organization.
    3. 00:01:14 - Charles discusses uncovering and addressing bottlenecks, inefficiencies, and communication breakdowns.
    4. 00:01:58 - Bringing in a business coach to facilitate team development and improve company culture.
    5. 00:02:20 - The importance of effective communication and tailoring communication styles to connect with different personality types.
    6. 00:05:58 - Balancing intuition with solid data for informed decision-making.
    7. 00:06:54 - Encouragement to embrace continuous learning and adaptation, summarizing core leadership principles.

    🔥 FOLLOW ON ALL PLATFORMS 🔥

    • Instagram - @heycharles77

    • TikTok - @heycharles77

    • Twitter - @heycharles77

    • Youtube - @HeyCharlesBiz

    money, business, ceo, investing, make money, business tips, get rich, money game plan, money mindset, podcast

    9 min
  • Balancing Business and Burnout: Entrepreneurial Wisdom from Chase Craft

    In this podcast episode, Charles Ernst welcomes Chase Craft, a talented musician and entrepreneur, who reflects on his journey from leading worship services to becoming a business visionary. At the start (00:00), Charles introduces Chase and highlights his dual talents in music and business. They discuss the importance of leadership for entrepreneurs (00:43), emphasizing the need for a clear vision and strong team alignment. Chase shares insights on managing burnout (26:34), stressing the significance of balance and delegating tasks. The conversation delves into leveraging technology (33:24) to enhance business efficiency while staying true to core values. Chase recounts personal challenges (19:40) and how perseverance through difficult times contributes to success. Charles wraps up by reinforcing the importance of having everyone on the team rowing in the same direction (20:21) to achieve common goals.

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀

    Key Moments:

    1. Introduction and Background (00:00) - Charles introduces Chase Craft and discusses his dual roles as a musician and entrepreneur.
    2. Importance of Leadership (00:43) - The conversation shifts to the significance of leadership in entrepreneurship.
    3. Managing Burnout (26:34) - Chase talks about how he manages burnout and the importance of balance.
    4. Leveraging Technology (33:24) - Discussion on using technology to improve business efficiency.
    5. Personal Challenges and Perseverance (19:40) - Chase shares his experiences of overcoming significant challenges.
    6. Team Alignment and Vision (20:21) - Emphasis on the importance of having a unified team working towards the same goals.

    🔥 FOLLOW ON ALL PLATFORMS 🔥

    • Instagram - @heycharles77

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    • Twitter - @heycharles77

    • Youtube - @HeyCharlesBiz

    money, business, ceo, investing, make money, business tips, get rich, money game plan, money mindset, podcast

    35 min
  • Beyond the Paycheck: Secrets to Retaining Your Best Employees as an Entrepreneur

    Beyond the Paycheck: Secrets to Retaining Your Best Employees as an Entrepreneur

    In the latest episode of "Hey Charles," Charles Ernst delves into the critical issue of attracting and retaining top talent in today's competitive job market. He emphasizes the rapid evolution of the modern workforce and the necessity for companies to offer more than just competitive salaries and benefits. Charles underscores the importance of a clear vision and core values, which can act as a powerful magnet for the right kind of talent. He also discusses the significance of providing competitive compensation packages that reflect the value placed on employees, including benefits that enhance overall well-being. Additionally, Charles highlights the need for growth opportunities within a company, such as challenging assignments, mentorship programs, and professional development initiatives. By creating a culture of growth and development, companies can ensure they retain their best employees. The episode concludes with a reminder that attracting and retaining top talent is an ongoing journey that requires a multifaceted approach.

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀

    Show Notes:

    1. **Introduction to Talent Attraction and Retention (00:00:00)**

    - Charles Ernst introduces the episode, highlighting the importance of attracting and retaining top talent in today's competitive job market.

    2. **Modern Workforce Challenges (00:00:52)**

    - Discussion on the evolving landscape of the workforce, driven by technological advancements, economic shifts, and changing worker priorities.

    3. **Importance of Vision and Values (00:02:29)**

    - Emphasizes the significance of having a clear vision and values to attract and retain the right talent.

    4. **Competitive Compensation and Benefits (00:04:25)**

    - Charles talks about the necessity of offering competitive salaries, comprehensive health benefits, and additional perks to attract top talent.

    5. **Growth Opportunities (00:06:00)**

    - Importance of providing growth and development opportunities to retain ambitious and talented employees.

    6. **Creating a Growth-Oriented Culture (00:07:03)**

    - Strategies to foster a culture that promotes personal and professional development through challenging assignments and mentorship programs.

    7. **Conclusion and Final Thoughts (00:08:15)**

    - Recap of the key points discussed and encouragement for listeners to invest in their employees to drive business growth.

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    money, business, ceo, investing, make money, business tips, get rich, money game plan, money mindset, podcast

    10 min
  • Closing Deals with Charles: Mastering Persistence and Strategic Follow-Up

    In this podcast, Charles Ernst shares valuable insights on the importance of persistence and strategic follow-up in closing deals. He emphasizes never leaving a meeting without asking for the sale and always qualifying leads and developing a robust follow-up system. Charles recounts a personal experience where he missed a crucial opportunity by not asking for the sale, leading to additional meetings and efforts to secure the client. Persistence paid off as he eventually closed the deal, highlighting the significance of perseverance in sales. He also discusses the importance of connecting with the right people at the right time and getting creative with approaches, such as calling during lunchtime to reach decision-makers. Finally, he stresses the importance of gathering and using business intelligence from initial calls to improve future interactions and overcome objections.

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀

    Show Notes:

    [00:00:28:20] Charles shares valuable insights on the importance of persistence and strategic follow-up in closing deals.

    [00:01:00:02] He emphasizes never leaving a meeting without asking for the sale.

    [00:01:22:18] Charles stresses the importance of always qualifying leads and developing a robust follow-up system.

    [00:11:00:05] He recounts a personal experience where he missed a crucial opportunity by not asking for the sale, leading to additional meetings and efforts to secure the client.

    [00:13:14:15] Persistence paid off as he eventually closed the deal, highlighting the significance of perseverance in sales.

    [00:14:22:30] Charles discusses the importance of connecting with the right people at the right time and getting creative with approaches, such as calling during lunchtime to reach decision-makers.

    [00:15:45:22] Finally, he stresses the importance of gathering and using business intelligence from initial calls to improve future interactions and overcome objections.

    🔥 FOLLOW ON ALL PLATFORMS 🔥

    • Instagram - @heycharles77

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    money, business, ceo, investing, make money, business tips, get rich, money game plan, money mindset, podcast

    13 min
  • Closing the Deal: How One Mistake Could Cost You Everything!

    Closing the Deal: How One Mistake Could Cost You Everything!

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles Ernst helps create a game plan for ultimate success. 🚀

    Show Notes:

    Today, I share with you the biggest mistake you can make in your business... Talking too much! Over the years sitting in meetings, reflecting on myself and employees, I can pick out those that only want to hear themselves talk and drown out the whole point of the conversation, closing. Trying to show you are an expert or giving too many details that are irrelevant is why you are losing out on making more money. Be concise, listen for the queue to seal the deal. If the client asks for more specifics then you can divulge but saying less is always more.

    In this podcast, we dive into steps and proven techniques to level up your business. From money hacks to investment advice, we've got you covered with advice to help grow your business. 🌱

    🔥 FOLLOW ON ALL PLATFORMS 🔥

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    • Youtube - @HeyCharlesBiz

    money,business,ceo,investing,make money,business tips,get rich,money game plan,money mindset,podcast

    13 min
  • How To Keep Pushing In Your Business After Burnout

    How To Keep Pushing In Your Business After Burnout

    💸 INSANE GAME PLAN to make you SUPER SUCCESSFUL and SKYROCKET YOUR BUSINESS! 💸

    Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀

    Show Notes:

    Today, I share with you a very personal story that is hard for me to talk about... My experience with burnout happened around 2020 when the world went into lock down. I didn't know how to handle it and I was burning the candle at both ends. It was a very dark time for me in adjusting my business strategy and how to find balance to ensure my health/business/family life did not suffer.

    In this podcast, we dive into steps and proven techniques to level up your business. From money hacks to investment advice, we've got you covered with advice to help grow your business. 🌱

    🔥 FOLLOW ON ALL PLATFORMS 🔥

    • Instagram - @heycharles77

    • TikTok - @heycharles77

    • Twitter - @heycharles77

    • Youtube - @HeyCharlesBiz


    money,business,ceo,investing,make money,business tips,get rich,money game plan,money mindset,podcast

    15 min

About Hey Charles

From the publisher's feed

Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀