Is trust conditional? How do you earn trust? Is it something you have to earn, or is it something that is given and erodes over time? Chip talks about these questions and more during a recent talk he gave on trust. Enjoy!For more episodes, go to hpleadershippodcast.com

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How do you fix dysfunctional teams? We have a round-table discussion with Bob Shannon, CEO and Founder of Assured Performance 360. We talk about Bob’s 30 years in the fire service, and how he works with organizations to go from traditional to High Performance.

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When a stressful situation comes up, how do you respond? Do you blow your lid, or do you calmly react? Chip recently gave a talk about two concepts tied to this: Fundamental Attribution Error and The Response Chain.

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People see the world through one of four paradigms. Chip talks about each one and asks: Which one do you see the world through? Knowing your paradigm informs your view of the world and how you interact with others.To listen to more episodes, visit hpleadershippodcast.comThis podcast is brought to you by 360 Solutions. 360 Solutions helps people start, build, and run their own leadership development consulting firms. For 20 years, entrepreneurs have used 360 Solutions proven, PhD-developed system to bring organizations from chaos to clarity and high performance. Are you interested in starting your own business? Visit 360solutions.com for more information.

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Chip talks a lot about Emotional Intelligence as a component of leadership development, but where to start? It all begins with self-reflection. Chip talked about this at a recent speaking engagement.

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Dr. Larry Richards of Lawyer Braintalks to us about building resilience.Did you know that lawyers consistently score in the bottom 90% of people for resilience? People with low resilience tend to be thin-skinned, defensive, and easily wounded by criticism, rejection, or other setbacks. Dr. Larry Richards, who is both a lawyer and a psychologist, founded LawyerBrain to use psychology and science to help law firms increase performance.But, what Dr. Richards knows about resilience isn’t useful to just lawyers. His tips and tricks can help anyone bounce back from diversity a little faster.

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All companies say that people are their greatest resource. If that’s true, how do you get them to care more? How do you get people more excited and passionate about their job? We talk about that in this week’s episode.

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At one point or another, all businesses will have to deal with change. How do you get your team on the same page? How do you get them behind the change? We talk about this and more on this week’s podcast.

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Before Bob Shannon started Assured Performance 360, a leadership development consulting firm in Las Vegas, he worked for the Fire Service for more than 30 years. Now he’s taking the leadership lessons he’s learned to Corporate America. We talk about his background, developing a culture of leadership in the Fire Service, and his future plans.

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Every day in corporate America companies deal with “crap magnets”. What is a crap magnet? Someone who’s first to gossip, holds grudges, and has a lot to say about what’s wrong in an organization without any real solutions. Almost every work environment has them. If left unchecked, they could start to suck others into their downward spiral of negativity. Sound familiar? Could you be a crap magnet?How do you deal with crap magnets?In addition to behaviors mentioned above, crap magnets often vent their frustrations at inappropriate times. If you to held a meeting to talk about negativity in the workplace, they would wait until the meeting is over to voice their frustrations. And they most complain to peers. Crap magnets rarely voice dissent to supervisors.Leaders, don’t let this behavior take hold. If you’re infested with crap magnets, try this three-step process:1 – Call them out.Crap magnets prefer to operate from the sidelines. Bringing their behavior to everyone’s attention can be uncomfortable. Which leads to #22 – Ask them to vent their frustrations in a safe environment.Crap magnets feel there is a reward for complaining outside of a meeting because they believe they can get others on their side without having to actually fix the problem. You don’t want to fight a crap magnet, you just want to get to the bottom of their attitude. Sometimes crap magnets are a symptom of a bigger workplace issue.3 – Encourage your team not to enable crap magnets.The key to high performing workplaces starts with communication, trust, and emotional intelligence. Open the lines of communication to find out exactly why someone feels so sour about their work situation. Open communication builds an environment of trust. Show your team that you trust them enough to not indulge “crap magnet” behavior.Want to work help companies deal with crap magnets? 360 Solutions has the leadership development tools and training you need to start, build, and run your own leadership development company. Work for yourself and help companies become more efficient and profitable. Visit 360solutions.com for more information.

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