Chip and Randy are in the studio talking about the Five Leadership Roles. They define all five, talk about how they work together, and give tips to develop your weak areas.The five roles are:ArchitectStandardizes and documents processes and proceduresAligns system to strategies and visionChallenges practices that are not consistent with the core philosophy.Reinforces positive cultural norms.Meets with others to learn new procedures for operations.ManagerPlans, schedules, and projectsDirects resources to specific assignments.Decides daily goals and priorities.Tracks progressCompletes reports and paperwork.Runs meetings.Maintains discipline and order.TrailblazerAnalyzes the organizational environment for trends and changes.Clearly articulates a vision for the future.Translates vision into objectives.Imparts and enforces simple boundariesMakes connections with people outside the organizationEncourages risk-taking and innovation.TechincalHas a high degree of technical proficiency.Is sought out for expertise.Diagnoses problems using analytical skills.Possesses superior troubleshooting and problem-solving abilities.Enjoys putting out firesMakes decisions quicklyCoachSets standards for behavior and performance.Empower people to make decisions and solve problems.Provides information and trainingEvaluates and helps individuals grow in their abilitiesActs as a mentorConducts performance evaluations.

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Today’s show is a continuation of a conversation with Dr. Chris Meyer. He’s an Associate Professor of Management at Baylor University. Chris does research around negotiation. We talk about cultural considerations, being authentic, the joint gain mentality, and the negotiation gender gap.More insights from Dr. Meyer:Need to be an authentic negotiator to be good at it. People don’t trust people that don’t act like themselves.There are cultural artifacts that we need to be aware of. Example: the Japanese and their long negotiation cycle. You can get around not being a culture expert if you’re authentic about it.Preparation is directly related to how confident a party is in a negotiation.People like giving as long as they win a little more.

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We talk with Mike Goossen, Founder of Columns 4 Success, a consulting company based in Fresno, CA. Mike is also a 360 Solutions Strategic Partner. He joined us on episode 16 of the podcast, so go back and have a listen. Mike’s a CPA with an extensive financial background so we asked him on to talk about financial leadership.

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Chip and Randy are in the studio today discussing the four stages of adult learning and how to apply them to workplace team dynamics.These stages are:Unconscious Incompetence – You aren’t aware of inappropriate or ineffective workplace behaviors.Conscious Incompetence – Your efforts at change are intentional, planned, and practiced as you begin to exercise a new set of skills.Conscious Competence – With continuous and deliberate effort, you begin to succeed at your new skills.Unconscious Competence – After continuous practice, you integrate this new behavior into your personality

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Parents teach their children (or at least should) to be kind to others, to be trustworthy, and to work hard. The lessons we learn as children are the keys to creating trust in the workplace. In this podcast, we talk with 360 Solution Strategic Partner Jay Mathis talks about trust in the workplace. Jay has been a partner since 2008. He’s also a pastor at Grace Church in Waco, Texas. Jay works with large and small companies, city governments, and non-profits.Jay talks about ways to create a win-win atmosphere in the workplace, including:Listening emphaticallyFinding out what’s important to others – ask them. We’re terrible at listening as a culture.Avoid absolute statements like always and never.Look for similarities and areas of commonality.Listening emphatically means being actively engaged with whomever is speaking. This is a sign of respect as well as just simple manners. People like good manners, it helps to build trust.Asking others about themselves is a staple to trust building. How can anyone fully trust someone that doesn’t care about anyone but themselves? The better you know your coworkers, the more productive you will be in group meetings and projects.A huge mistake that people make in the workplace is using absolutes like always and never. It is so common in today’s culture to exaggerate and using absolutes has become too common. It can lead to major miscommunication which will kill your trustworthiness.If you want people to trust you, you’ve got to become their friend. That starts with relating with them on a personal level.Building trust in the workplace is vital to success and happiness.

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This week’s podcast is a little different than usual. Co-host Chip Wilson teaches many classes and workshops around the country, so we decided to record it and share it here.Chip talks about the difference between training and development, and why companies need to first get clear on their strategy before developing their people.Training and development are both tools in the toolbox of success, however, they have differences that need to be clarified.Training, typically, is teaching of actual skills or knowledge while development is a long-term improvement plan for your employees in order to transform their current abilities into something greater in the future.

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This year, Millennials passed Baby Boomers becoming the largest percentage of the American Workforce. Many companies are struggling to understand their younger employees. Our guest today has helped students navigate the transition to Corporate America her entire career. Aubrey Holt is the Director of Campus Life at Arkansas Tech University. We talk about common issues recent grads face entering the workforce. We also flip it around and look at how companies can best work with new hires.

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For Kent Hutchison, leadership is all about relationships. We talk with the owner of C.J. Baxter Group, a business development firm based in Nacogdoches, Texas, about improving communication in the workplace and building trust.Find Kent online:cjbaxtergroup.comkenthutchison.comtwitter.com/hutchisonkentfacebook.com/FansofKentHutchison

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Dr. Meyer, Professor of Business at Baylor University, joins us for part four of our podcast series. A lot of Dr. Meyer’s research focuses on business negotiation. We talk about negotiation in politics and sports and negotiating under pressure.

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How can you make your weaknesses become strengths?Today we’re talking with Laura Boyd, the CEO of Leadership Delta, a leadership consulting firm based in Minneapolis, Minnesota. We talk about how she got started, what kinds of companies she works with, and what it takes to be an effective leader.Laura talks about her passion for helping millennial females develop into the leaders of tomorrow as well as the importance of leaders surrounding themselves with people of different skill sets. We discuss how her past has shaped her into the leader that she has become today.

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