Handling expectations and results for a new treatment coordinator, the implications of patients' cancelling late in a very busy hygienist book and adding in your employee benefits to recruitment advertisements. The three questions we answered in this month's Horton Hangout.

Nadim is a dedicated and enthusiastic dental surgeon with a proven track record in delivering the highest standards of care. Skilled in the use of sedation and hypnotherapy and aesthetic and implant orientated treatments.

Roles: Practice owner, manager and dentist

Location: Preston, Lancashire

Key facts:

Dad to twins boy and girl, opened a squat private practice in sept 2008 and the twins were born November 2008.

Read an estimated 500-600 books in the last 8 years on personal development, psychology, business and marketing.

Nadim qualified from Liverpool University in 2001, completed a diploma in Implant dentistry and has a Masters in Implantology.

Nadim has invested over £100,000 in his post grad training and over £30,000 on personal development and training (non dental related).

Is a trained NLP practitioner with Paul Mckenna training.

Learned to Code and programme in spare time and built first practice website in 2001 before many dental practices were online.

He is working hard with the local community promoting oral health.

Outside dentistry, he enjoys spending time with his family, computing/internet, keeping fit and personal development.

In our 4th edition of the Horton Hangout Guest we are pleased to hangout with Dr Andy Denny.

Roles: Practice owner with Dentist wife Becky who is co-owner and business manager / Dentist

Location: Somerset, England

Key facts about Dr Denny:

• Served as a Royal Navy Dental Officer for 7 years

https://www.horton-consulting.com/courses/dentistry-academy/ 

https://www.twenty2dental.com/meet-the-team/ 

Wedding fayres, staff questions on paying for travel for courses and paying for set up times. Including a discussion on the shortage of dental nurses in the UK and changes in workplace culture.

Three questions that we answered in the new season first episode June 2019 podcast.

• Neil’s dental career began as a technician

This podcast is full of their top tips to help you in career, team development and business development.

Recording staff hours and holidays, NHS UDA charges and giving up your contract, Brexit tips for fee increases and stock hoarding!

4 questions we answered in this month's Horton Hangout

www.horton-consulting.com