Hospitality Secrets

By Paul Sfirlea

From my passion (or obsession 😁) for Hospitality I started this podcast with the mission of finding and sharing with the world everything that can be articulated about the concept of Hospitality.... more

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FAQs about Hospitality Secrets:

How many episodes does Hospitality Secrets have?

The podcast currently has 133 episodes available.

Hospitality Secrets episodes:

September 27, 2020 31. Experience Economy
In this episode I talk about the Progresion of Economic Value during history: from Extracting Commodities to Making Goods to Delivering Services to Staging Experiences
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26min
September 26, 2020 30. The Secret Sauce For A Great Party
In this episode I’ll share a theory (and a few stories) about how to make a party that is fun and memorable for the guests.
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23min
September 25, 2020 29. SELL Faster, Better and More
In today’s episode I’ll share a few toughts about how to increase your speed by improving your efficiency in the Peak Hours of your business
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22min
September 24, 2020 28. Improve your Front of House Skills
In today’s episode I’ll share the framework I learned on how to become a better and more complex F.O.H. employee.
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20min
September 23, 2020 27. Gratitude
Last dimension of Hospitality Intelligence. In this episode we’ll talk about the importance of gratitude.
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23min
September 22, 2020 26. Kindness
Sixth out of seven dimensions of Hospitality Intelligence. In this episode I’ll share the story on how I experimented kindness and unkindness when I started working in the Hospitality Industry
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21min
September 21, 2020 25. Empathy
The fifth out of seven dimensions of Hospitality Intelligence. In this episode I’ll share the story on how I learned the importance of Empathy in Hospitality Industry.
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21min
September 20, 2020 24. Respect
The forth out of seven dimension of Hospitality Intelligence. In this episode you’ll find out how to get the Respect you deserve.
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17min
September 19, 2020 23. Friendliness
The third out of seven dimensions of Hospitality Intelligence. In this episode I’ll share some ideas on how to create more Regulars, FASTER!
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19min
September 18, 2020 22. Acknowledgement
The second out of seven dimensions of Hospitality Intelligence. In this episode I’ll share a roadmap on how to improve the first impression that your guests are getting from your business.
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20min

FAQs about Hospitality Secrets:

How many episodes does Hospitality Secrets have?

The podcast currently has 133 episodes available.