The first out of seven dimensions of Hospitality Inteligence. In today’s episode, we’ll talk about how can you (or your staff) become more enthusiastic.

In this episode we’ll talk about the Hospitality Inteligence Concept wich will help you to develop hospitable habits in your team in order to offer positive and delightful hospitality experiences to your guests

In this episode I’ll go a few a few layers deeper in the concept of Hospitality

In today’s episode I’ll share a strategy from Danny Meyer on how to considerably increase the chances that your business will achieve Excellence, Success, Good Will and Soul.

In today’s episode I'll share the story on how I learned that hiring costs, but bad hiring costs more.

In today’s story I’ll share a strategy on how to improve the silent salesperson of your business

In this episode I’ll share a story about the importance of the VALUES

In this episode we’ll discuss about how to create an effective service strategy that will let you offer remarkable services to your guests.

In this episode I’ll share the leason I learned from the failure with my first consulting firm

In today’s story I’ll share an important lesson that I learned on time management