Cruise lines are setting their sails once again, but with some caveats and changes. The industry faces a long road back to normal and the operators still must contend with a patchwork of domestic and international rules along with heightened environmental requirements, port infrastructure development, and the sourcing of skilled crew? We are thrilled to have Roberto Martinoli – President and CEO, Silversea Cruises join us to discuss trends in luxury cruising.

Corporate social responsibility (CSR) is the idea that a business has a responsibility to the society that exists around it. Until recently, most businesses were driven almost exclusively with a single goal in mind: profit. Most firms are driven to embrace corporate social responsibility due to moral convictions and doing so can bring several benefits. Hospitality Talks is thrilled to have industry leaders to help us understand the successes through conducting business responsibly. Please join Jared Meyers – Co-Founder & Chairman, Legacy Vacation Resorts; Portia Hart – Founder Blue Apple Beach House, and Jake Haupert – Co-Founder, Transformational Travel Council.

Widespread changes in food preferences and dining experiences are being experienced globally. Some such trends prove to be long-lasting while others tend to be more of a fad. Please join us for a discussion regarding the crucial connection between consumer trends, behavior, and values, to provide context for the sectors, demographics and global themes that can help us prepare for the future. Hospitality Talks is thrilled to bring a global panel together. We are joined by Deepak Ohri – Chief Executive Officer, Lebua Hotels & Resorts; Ziad El Kerdany – Founder & Chief Executive Officer, Revel Hospitality and Matthew Jaffe – Managing Partner, Capital Burger.

The importance of destination positioning, and the image is critical since it can affect an individual’s perception and resulting behavior regarding selection and visit. How do attributes like exciting nightlife, restaurant variety, friendly local communities, etc help destination positioning?

Please join Hospitality Talks for a discussion with Peter Greenberg – Travel Editor, CBS News; Dan Fenton – EVP & Global Tourism Director, JLL Hotels & Hospitality Group and John Perrottet – Global Tourism Specialist, The World Bank, to understand the positioning process. Listen to the end for the surprise finish.

With rapid vaccine distribution, some countries in Europe are now turning their sights on reopening travel, tourism and hospitality sectors in time for the summer holidays - though, perhaps the focus will include local tourism. What are the issues facing the hospitality industry as we recover from the pandemic? What does the recovery look like? We are grateful to have Nikola Reid – Senior Director Hospitality & Leisure, Alvarez & Marsal; Dermot Crowley – Chief Executive Designate, Dalata Hotel Group and Lionel Benjamin – Co-Founder, AGO Hotels for this important conversation.

As the public health restrictions are being lifted, we start to recover from the shock of lockdown. However, the recovery process will be challenging, and we might find ourselves in a different business environment. Please join Hospitality Talks in a conversation with Rahul Chaudhry – CEO, CG Holdings, and Dillip Rajakarier Group CEO, Minor International to learn about the difficulties during the current environment and the opportunities it presents.

Today’s competitive environment requires innovation and creativity. Hospitality organizations have known for a long time that physical assets are not enough and strategy around intangible assets to manage the customer journey is critical. Please join Sam-Erik Ruttmann and me for a conversation with Annette Franz – Founder & CEO, CX Journey; Ed Morrison – Director Agile Strategy Lab, University of North Alabama and Peter Ricci – Clinical Associate Professor & Director of Hospitality Management, Florida Atlantic University to find out how to optimize the customer journey and resources required for delivering exceptional experiences.

Please join Sam-Erik Ruttmann and Abid Butt along with Jim Lopolito – President, Lopolito Hospitality Consultants; Ian D. N. Fetigan, CCM, CAM - General Manager, Boca Royale Golf & Country Club; Billy Panagiotopoulos - Assistant General Manager, Sleepy Hollow Country Club, for a discussion about issues facing private clubs. While restaurants and hotels across the country saw record low revenues, country clubs saw record-high interest in memberships. How are private clubs accommodating the desire for exclusivity during a pandemic and how will the business model change as we start to recover.

#hospitalitytalks #thoughtleadership #privateclub #socal #residencyclub #membersonly #fun #club #luxury #group #countryclub #golf #golfcourse #country #golfclub #golflife #golfing #canning #instagolf #pga #countryclublife

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Hotels in the Middle East have long had a reputation of providing the highest quality service for guests who seek five-star luxury treatment. With the pandemic, the region’s hospitality landscape has been experiencing an exponential change, the follow-on effects of which are likely to be felt for some time. Please join our panelists Amit Nayak – Vice President & Board Member, Hospitality Asset Managers Association MEA; Michael Zager – Chief Operating Officer, Hospitality Management Holdings and Mark Dunford – Partner & Head of Investments, Cavendish Maxwell in this discussion regarding industry sentiment in the Middle East.

#hospitalitytalks #thoughtleadership #middleeast #turkey #saudiarabia #egypt #beach #dubai #luxury #investing #lebanon #hotel #emirates #workonline #bhfyp